Business Analyst

First American Title Insurance Company facilitates and streamlines real estate transactions by providing comprehensive title insurance protection and professional settlement services.

Working with business departments, drive process improvement through seeking out and identifying opportunities and business process definition by defining and documenting processes and procedures. Assess and document training needs, communicate existence of new process. Document business processes, training procedures, standard operating procedures, project status, etc. Oversees projects for business departments and/or acts as a liaison/strategic partner between FAC and government entities, vendors, corporations and other FA divisions to define business processes and/or generate, update and create various products and services. When new processes are identified, may hand off to Project Management Team for implementation.

* Participates in identifying business process requirements and related business/application solutions for a specific business need. * Gathers customer requirements for customized solutions and provides alternative solutions. * May provides training and support directly to customers. * Identifies/receives problem, researches alternatives, prepares presentations, drives solutions, tests to confirm, gains consensus, and implements solutions for defined business processes. * Creates documentation of business processes, training procedures, and standard operating procedures. * Generate and create reports; research and analyze data and report trends to management/business partner. * Analytical skills * Ability to interview, formulate questions * Data management skills * Has basic knowledge of general business environment/operation and has general cost benefit awareness. * Good written and oral communication skills in order to define parameters to meet business requirements. * Standard MS skill set. * Generally requires BS Degree or equivalent work experience * Typically have 2- 5 years of directly related experience.