Sales Account Manager

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The Sales Account Manager is an inside sales position that is responsible for selling transportation brokerage services by developing relationships with potential customers; including but not limited to identifying prospects, cold calling, cultivating relationships, servicing all customer needs, initiating and monitoring the completion of all customer contracts, requests for proposal and bids. The individual will be responsible to gather and input all necessary data into the system to ensure operations has all information necessary to help price and cover the shipments. You will uphold the Purple Promise by making every customer experience outstanding. Your efforts and customer-focused mindset will have a positive impact on customer satisfaction and, ultimately, the profitability of the company.

* Selling – Responsible for building a portfolio of qualified customers by reaching and seeking out prospects via over phone sales calls. Using the telephone, e-mail or other forms of communication you will contact existing and potential customers daily to develop and penetrate relationships. * Customer Service – Responsible for all customer facing interaction and communications with the customer regarding the management of the movement the shipments. Responsible for problem solving, addressing concerns and implementing solutions for customers. * Contract completion and monitoring – To promote customer satisfaction and improve on-going sales the Sales Account Manager will be responsible for facilitating the administrative process related to the approval and completion of contracts, requests for proposals and bids in collaboration with the Leadership and the Regional Operations Coordinator. * Sales and payment follow-up – Responsible for partnering with team members to ensure the correct and timely payment of invoices. Contacts customer to obtain the necessary information to resolve discrepancies and works with customer when necessary to expedite payment. * Teamwork – Partner and communicate with team members and Regional Operations Coordinator to ensure that customer needs are met through the operational execution of the loads. * Quality – Responsible for following all processes and procedures as set forth by the company to ensure a quality experience for both internal and external customers. * Other job duties as assigned.

**Required:** * High school diploma or equivalent * 2-5 years’ B2B sales experience * Working knowledge of computers and Microsoft applications * Ability to work independently * Ability to prioritize and multi-task **Preferred:** * Associate’s or Bachelor’s degree * 5-7 years’ B2B sales experience * Transportation Experience