Domestic Manager

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 14,600 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Ensure that Transcon customers are well transitioned and served from/in the destination or managing branch. Further develop the Transcon product in the marketplace through focus on operations, finances, sales, people, systems, and culture in adherence to the company’s policies and procedures.

* Oversees the management of the branch’s Transcon department * Proactively monitor various shipment and exception reports to ensure meeting KPI’s * Ensure current and new business is set up and maintained in the most operationally efficient and productive manner * Build and maintain strong and positive relationships with clients and vendors * Evaluate service providers at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed * Ensure that productivity and profitability goals for the Trasncon department are met * Make sure billing process is completed and on-time * Actively develop business for department through active involvement in sales and retention process and close coordination with sales department, as per company and branch’s objectives * Ensure department is using all system tools to their greatest advantage based on your department size and organization * Ensure Customer Reviews and scorecards are completed with your regular customers * Develop department personnel through annual reviews and staff appraisals timely * Review department goals and business plan periodically with staff to ensure by-in and accountability

* 4+ years of industry specific qualification (country specific) * Proven leadership attitude and background * Strong market and product knowledge * Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results * Proven negotiation skills * Strong knowledge of basic computer skills (Excel, Word)