Assistant General Manager

Equity One is a leading shopping center developer and owner focused on urban communities. Since 2009 the company has acquired or developed nearly $2.0 billion in retail assets, concentrated in New York, San Francisco, Los Angeles and South Florida.

The Assistant General Manager, who will provide support and work directly with the GM on all operational matters, is responsible for ensuring that properties are managed, operated and maintained at levels that enhance value and meet or exceed ownership, company and industry standards for maintenance and sustainability and enhance value through:

• Timely and accurate budgeting and reporting
• Proper hiring, review and training of staff
• Comprehensive and effective preventative maintenance of property, equipment and systems
• Adherence to company policies, procedures and compliance requirements
• Inter-departmental communication, support and coordination
• Effective selection and oversight of contracts and contractors including use of company forms
• Careful oversight of and adherence to operational and capital budget
• Tenant and community relations
• Act as the GM during their absence

ESSENTIAL JOB FUNCTIONS :

• Budgets & Reporting

  • Oversee the preparation of property operating budgets, ensuring teams adhere to schedule and providing the appropriate level of support
  • Establish goals for operating expenses consistent with Asset Manager’s and or Regional President’s direction
  • Review monthly management reports and periodic reforecasts
  • Ensure that all controllable expenses are within budget without compromising the center/equipment/system integrity
• Contracts
  • Ensure all properties are in compliance with and using company standard continuing service agreements including securing of proper insurance
• Inter-Departmental
  • Enhance communication between the Property Management, Asset Management, Creative, Leasing and Construction departments to create a “team” environment and facilitate effective support and coordination of efforts
  • Represent Property Management department on inter-departmental projects and meetings
• Leasing
  • Work closely with leasing staff to ensure the property staff is providing the appropriate level of support
• Policies & Procedures
  • Ensure that all properties are in compliance with company policies and procedures
  • Train new staff with company and center policies and procedures and periodically audit staff’s understanding and compliance with those policies
• Operations
  • Establish cost-effective quality management of each property
  • Direct staff to operate properties in an effective and efficient manner
  • Ensure preventative maintenance program and property inspections for each center are implemented in accordance with company standards and procedures
  • Review property inspection reports and periodically complete physical inspections of each property to assess physical property condition, staff and contractor performance, and compliance with company standards
  • Recommend modification to corporate guidelines, programs and practices to enhance “Best Practices” within the company
  • Develop and implement proactive strategies to resolve property operational and compliance-related challenges

• Bachelor’s level degree in Business or a related field; and

• Two plus years of progressively responsible related experience in retail or commercial property management and operations; or

• Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.