Customer Experience Associate

Dia&Co.

(New York, New York)
Full Time
Job Posting Details
About Dia&Co.
Dia&Co is the premier shopping destination for plus-size women. The company's flagship product is a personal styling service that allows customers to shop from the comfort of their homes. By developing a new kind of relationship with customers, Dia is solving decades of inefficiencies in plus-size shopping. Our business meets a profound need and we are on a mission to fundamentally transform the way women experience apparel commerce.
Responsibilities
We are seeking enthusiastic, approachable and highly motivated problem solvers to be the first point of contact for our customer, and her strongest advocate within the company. You are a true people person and helping others is part of your DNA. You’re a strong communicator and highly organized with the ability to keep many balls in the air. If you like to work on collaborative teams and have a knack for solving customer-related issues, this is the place for you.
Ideal Candidate
* Are empathetic, patient and positive * Are extremely organized and detail-oriented * Have stellar written and verbal communication skills * Have a bias toward action and a strong sense of responsibility * Are comfortable working in online platforms

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