Account Manager

ClearSlide is the Platform for Sales, Marketing and Customer Success that powers valuable, genuine business conversations and enables organizations to achieve better business outcomes. ClearSlide improves customer communications (phone, email, face-to-face) by providing real-time visibility and analytics for sales and marketing leaders. As a result, customers achieve higher seller productivity, increased sales management effectiveness and stronger customer-facing messaging.

As a fast growing and profitable web-based start-up we are looking for an Account Manager to join our team to help maintain, grow and provide world-class support to our Mid-Market and Enterprise customers. This is a high-touch, rapport-building position that requires strong communication skills, both written and verbal. The ideal candidate will be upbeat, driven, well-organized, share a passion for technology and a love for working in a dynamic environment.

* Manage existing accounts and maintain relationships with decision makers at the executive and management levels * Proactively engage with clients to optimize adoption, verifying they are trained and effectively using the product on a consistent basis * Develop and deliver strategies that help drive our clients business * Provide fanatical support and service to account base- Identify opportunities to upsell additional users and services * Ensure high rate of renewal across customer base- Proactively assesses, clarifies, and validates customer needs on an ongoing basis * Coordinates the involvement of company users, including support, service, and management resources, in order to meet account performance objectives and customers expectations

* 3-5 years of account management experience * Outstanding organizational skills, ability to manage multiple projects - passionate about technology adoption- Experience driving adoption of SaaS-based solutions a plus * Ability to thrive in a fast paced start-up environment * Previous sales experience a plus * 4 year University degree