Social Media Coordinator

Brinker International

(Dallas, Texas)

Full Time

Job Posting Details

Responsibilities

**Job Summary**

- Support Chili’s Social media and content programs through various creative, analytics, planning and guest relations projects. 
- Must be able to work independently, think quickly and be passionate about Social media, content development and the fast paced restaurant business. 
- Ideal candidates are detail-oriented with the ability to work independently, prioritize projects, be collaborative and manage deliverables that are aligned with business priorities.

Primary responsibilities include:

**Social Media & Content project management support:**

- Facilitate content approvals & communication across internal (Social, Brand Marketing and PR teams) and external (various agencies) partners
- PR Event Social support
- Local restaurant Social efforts
- Assist with Social Guest Care by working in partnership with Guest Relations team
- Create weekly and ad hoc analytics reports from various Social analytics tools (ex: Spredfast)
- Schedule Social-related meetings, organize calendars
Contribute to in-house Social content development and execution

**Key Performance Elements/Essential Functions:**

- Relationship Building - Nurture and establish positive and collaborative relationships with marketing team as well as cross-functional teams.

- Establish and manage good working relationships with all contracted third-party vendors.

- Professional Consulting - Become an expert in all things Social media, content and the Chili’s brand.

- Demonstrates and brings to life the following Brinker cultural beliefs:

- Feedback’s Priceless - Sees more through other’s feedback.

- Own it - Owns, drives, and achieves desired results.
Win Together - Works across boundaries to achieve results.

- Trust Matters - Acts in a manner that cultivates trust in others.

- Thinking Forward - Thinks and acts in a manner that achieves balanced results.

Job Summary

Support Chili’s Social media and content programs through various creative, analytics, planning and guest relations projects.
Must be able to work independently, think quickly and be passionate about Social media, content development and the fast paced restaurant business.
Ideal candidates are detail-oriented with the ability to work independently, prioritize projects, be collaborative and manage deliverables that are aligned with business priorities.

Primary responsibilities include:

Social Media & Content project management support:

Facilitate content approvals & communication across internal (Social, Brand Marketing and PR teams) and external (various agencies) partners
PR Event Social support
Local restaurant Social efforts
Assist with Social Guest Care by working in partnership with Guest Relations team
Create weekly and ad hoc analytics reports from various Social analytics tools (ex: Spredfast)
Schedule Social-related meetings, organize calendars Contribute to in-house Social content development and execution

Key Performance Elements/Essential Functions:

Relationship Building - Nurture and establish positive and collaborative relationships with marketing team as well as cross-functional teams.
Establish and manage good working relationships with all contracted third-party vendors.
Professional Consulting - Become an expert in all things Social media, content and the Chili’s brand.
Demonstrates and brings to life the following Brinker cultural beliefs:
Feedback’s Priceless - Sees more through other’s feedback.
Own it - Owns, drives, and achieves desired results. Win Together - Works across boundaries to achieve results.
Trust Matters - Acts in a manner that cultivates trust in others.
Thinking Forward - Thinks and acts in a manner that achieves balanced results.

Ideal Candidate

**Education/Training:**

- Bachelor’s degree in Marketing, - Communications or Journalism preferred

**Work Experience:**

- 1-2 yrs Social media management experience (client or agency)

**Experience should include:**

- Paid & Organic Social content development, execution and analytics
Fluency with current social platforms (Facebook, Instagram, Pinterest, Twitter, Tumblr, etc.)
- Proficiency with Microsoft Office (ppt, word, excel) & Adobe Creative Suite
Restaurant Social marketing & event support experience preferred

**Knowledge/Skills/Abilities:**

- Understanding of basic branding, marketing and advertising principles.
Restaurant marketing knowledge a plus.
Familiarity with Social analytics tools like Spredfast, Sprinklr, Netbase
- Excellent written and verbal communication skills.
- Demonstrated self-starter with a high energy level.
- Ability to identify business problems, needs, opportunities and threats; and creatively solve for them.
- Ability to build rapport and relationships with variety of stakeholders with diverse cultural backgrounds, expertise and experiences.
- Ability to meet timelines with minimal supervision.
- Ability to use independent judgment to organize and prioritize work, manage resources to achieve goals.
- Fluency in Spanish a plus

Education/Training:

Bachelor’s degree in Marketing, - Communications or Journalism preferred

Work Experience:

1-2 yrs Social media management experience (client or agency)

Experience should include:

Paid & Organic Social content development, execution and analytics Fluency with current social platforms (Facebook, Instagram, Pinterest, Twitter, Tumblr, etc.)
Proficiency with Microsoft Office (ppt, word, excel) & Adobe Creative Suite Restaurant Social marketing & event support experience preferred

Knowledge/Skills/Abilities:

Understanding of basic branding, marketing and advertising principles. Restaurant marketing knowledge a plus. Familiarity with Social analytics tools like Spredfast, Sprinklr, Netbase
Excellent written and verbal communication skills.
Demonstrated self-starter with a high energy level.
Ability to identify business problems, needs, opportunities and threats; and creatively solve for them.
Ability to build rapport and relationships with variety of stakeholders with diverse cultural backgrounds, expertise and experiences.
Ability to meet timelines with minimal supervision.
Ability to use independent judgment to organize and prioritize work, manage resources to achieve goals.
Fluency in Spanish a plus