Customer Success Coordinator

Bounce Exchange is bad ass. Computer World ranked us as the #1 tech company to work for in the United States in terms of employee retention and career development. Crain's and Internet Week agreed and ranked us in their respective groups of the top places to work for in NYC.

In this role you will support a team of high performing leaders in their day-to-day and will be directly exposed to all aspects of the BounceX Customer Success world. This is a one-of-a-kind opportunity that will allow you to have an impact on the overall productivity of the largest team at BounceX.

* Support the leaders of the account management organization through scheduling, booking travel and client events, coordinating trainings, etc. * Help with administrative tasks throughout the department such a building presentations and client reports, preparing expense reports, and aggregating client data * Assist in creating, updating, and regulating the ongoing use of training materials for the department * Assist in logistics for onboarding new hires, including coordinating equipment requests, prepping desk space, scheduling all training sessions and being the welcoming face of team

* Executive Assistant/Office Management experience * Experience with planning events and booking travel arrangements * Exceptional organization, prioritization, and communication skills * Desire to be part of a fast-paced team and organization * Positive and collaborative attitude