Account Representative

Bluebeam

(Pasadena, California)
Full Time
Job Posting Details
About Bluebeam
Bluebeam, Inc. develops smart, simple PDF creation, markup and editing software for paperless workflows. Our award-winning products are used by the world’s top architecture, engineering and construction firms, as well as government agencies. We also have a strong following among tablet PC users, students and educators, accountants and even lawyers. Our company is an open, creative environment in which we work hard and have a great time in the process.
Summary
Bluebeam’s Account Development team is looking for an Account Representative that’s inspired, energetic, and super psyched to reach out to potential new customers and tell them all about the amazing design and construction technology and services we provide. In order to be successful in that role, you need to be interested in the way that people use software to improve their daily work. And you have to ask the right questions to find out. You need to enthusiastically engage people that are brand new to what we do at Bluebeam, and help them learn about the life-changing tools and services we provide.
Responsibilities
* Engage new customers and drive sales using your winning personality, strong communication skills, and one of the best software tools in the marketplace. * Make contact with small- to mid-size target companies via phone and email. Leads and inquiries are generated through trial downloads, trade show leads, and web marketing programs, so there is no cold calling. * Match customer needs to the solutions our technology and services provide. Develop a comprehensive understanding of Bluebeam’s software and services to ensure we properly meet those needs. * Prospect, develop opportunities, prepare appropriate documentation and close sales. * Maintain detailed records of calls and information requests in CRM. * Issue quotes and process orders. * Engage in process improvement: identify internal and external needs and challenges, and discover and help to implement better approaches, tools, etc.
Ideal Candidate
* At least 2 years working in a professional customer-facing environment * You enjoy talking to new people so you can help them learn about what Bluebeam Revu can do for them * Ability to engage potential clients and communicate effectively via telephone and WebEx * Strong interpersonal skills and ability to excel in a team oriented atmosphere * You are savvy with Excel and can pick up a new CRM tool – if you have previous experience with CRM databases, that’s a huge plus! * You are a self-starter and can dig into new challenges * You must have excellent communication skills, both written and verbal. We will ask you to do lots of listening, but eventually we’ll need you to reply. * High Energy & High Enthusiasm * You must be generally flexible in order to successfully complete the job responsibilities in a timely manner. No yoga required. * You must demonstrate emotional maturity and sound judgment. Tantrums are discouraged. * You must have a helpful personality and like to solve customer business problems. Trust me; we’ll know if you’re faking it. * Please tell us that you have strong computer skills. This is the 21stcentury, we don’t want to teach you Microsoft Word, Excel or PowerPoint. * You need to be able to work in the U.S. without employer sponsorship. * We’ll be really impressed if you tell us that you have worked with AutoCAD, Visio, MicroStation, SharePoint and/or Revu. * Some experience in the Architectural and/or Construction fields would be a HUGE plus

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