Senior Manager, Global Mobility

Biogen (NASDAQ: BIIB) is a biotechnology leader that discovers, develops and delivers innovative therapies to improve the lives of patients with neurodegenerative diseases, hematologic conditions and autoimmune diseases. Patients worldwide benefit every day from our medicines for multiple sclerosis (MS) and hemophilia.

A delivery-oriented mobility manager with strong client focus, providing leadership in program execution. This role has overall responsibility for operational excellence and service delivery for US mobility services including domestic relocations and assignments as well as inbound international relocations/assignment. This includes collaborating with Talent Acquisition and the HR Partner community on policy/ process optimization and delivery and working directly with employees and managers to create solutions to specific business needs. This role also owns global vendor management for all relocation vendors driving best-in-class partnerships. Contributes to the creation of competitive advantage through efficient and effective program delivery and cost effective global mobility solutions.

* Partner with Mobility Programs Lead and 2 other Mobility Managers to develop and improve programs, policies and administration of the mobility process to meet the US business needs and ensure seamless service delivery to clients. * Facilitate consistent, effective mobility solutions in collaboration with Talent Acquisition, HR Business Partners, business leaders, and external partners to enable efficient, cost effective and supportive deployment of employees within/into the US * Global vendor management for all core relocation vendors to provide best in class, reliable, and cost-effective services. Relocation vendors include: Global Relocation Management Company (RMC) and 3 global Household Goods providers, 3 US mortgage firms, and 2 Cost of Living data providers - $35M+ annual spend. * Manage and assess third party relocation partnerships to include the facilitation of quarterly business reviews and report outs to leadership that include mobility activity, SLA performance and process/program optimizations. Develop and present business case for change, as appropriate, to leadership. Participate/lead RFP's, when appropriate, and play leadership role in socialization and decision making during these times. Lead new relocation vendor implementations, as appropriate. * Oversee daily service delivery for moves within/into the US, conduct case review as needed, address exception requests, and respond to escalations. Provide policy and process counseling to employees, managers, and the HR staff as required. * Identify, assess, and select best-in-class mobility processes, tools, and technologies. Participate in regional and global networks to identify best practices that influence service delivery innovation. * Drive timely execution of key reporting tasks including weekly quick funding process and monthly audit; monthly invoice review process; Quarterly Accrual and Forecast reporting, Quarterly American Express compliance auditing, and monthly cross-charge reporting of expenses for transfers with corporate accounting. * Lead or participate in other global mobility initiatives and projects as needed

* Minimum of 8+ years of experience within a corporate Mobility function or Relocation Services Provider within a large global company * Strong vendor partnership and management experience including contract negotiations, SLA oversight and facilitating business reviews. Leading RFPs and vendor implementations is a must. * Proven project management experience in a global organization, a plus * Strong analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking program metrics including return on investment * Experience leading cross-functional teams - coaching/motivation and influencing skills * Excellent communication skills both verbal and written; ability to articulate complex concepts to a non-specialist audience ? Demonstrated ability to prioritize and organize high volume workflow and changing business needs. * A problem solver with a “can do” attitude, consultative approach and a client-service mentality * Proactive and focused on continuous improvement * Acts with a sense of urgency and drives issues through completion with a positive attitude * High proficiency with Microsoft office products (Outlook, Excel, Power Point) Competencies: * Strong change management, influencing and presentation skills * Customer focused - outstanding listening and consultative skills * Drives for results/Sense of Urgency * Must be able to multi-task in a fast paced environment : **Education** * Bachelor’s degree