Casualty Claims Assistant -Temp

AmTrust Financial Services, Inc., through its subsidiaries, operates as a multinational property and casualty insurance company. Founded in 1998 to provide workers’ compensation insurance to small businesses in the United States, the company now operates in three segments around the globe: Small Commercial Business Insurance, Specialty Risk and Extended Warranty, and Specialty Middle-Market Property and Casualty Program Insurance.

Provide assistance to claim adjusters by performing a variety of support services that include, but are not limited to, those listed in the essential job functions section below.

* Assist adjusters in contacting insureds or other involved persons to obtain missing or incomplete information. * Provide customer service, such as giving limited instructions on how to proceed with claims, completing timely and accurate responses to customer inquiries and resolving minor complaints which arise during the claims handling process. * Performs data entry functions (claim checks, claim file updates, forms, form letters, electronic interfaces, etc.) as directed by claims adjuster or supervisor. * Receives and/or returns telephone calls as directed by claims adjuster. * Performs general maintenance of claims documents in the claim files. * Other tasks as assigned by adjusters or supervisor.

**SKILLS REQUIRED** * Basic knowledge of claims procedures and policies. * Ability to take direction and make decisions. * Self organized and detail oriented. * Ability to learn new procedures quickly and adapt to a changing environment. * Professional telephone demeanor and good oral communication skills. * Ability to work well under pressure and multi-task in a fast-paced environment. * Basic understanding of business technology. * Ability to work in a team environment. **EDUCATION/EXPERIENCE** * High school diploma. * Two to four years experience in an insurance claims department or related experience. * May require occasional evening and/or weekend work.