Human Resources Assistant

Over the past three decades we’ve built an unrivaled culture and our unique, people-focused approach yields competitive advantage for our clients and rewarding careers for our candidates. Today, we service most major industries and have placed exceptional people in hundreds of thousands of roles and positions. Everything we do is grounded in our guiding principles to build and nurture quality relationships that allow us to place quality people in quality jobs.

* Case management proficiency and experience in using systems, tracking deliverables, and reports for self- management * Respond to inquiries about maternity and/or parental bonding events, benefits, and options available to employees * Service as a point of contact for assigned employees to provide new parent and case management services * Answer questions and adjust plan to an employee's changing needs * Troubleshoot issues and seek to remove barriers that are causing friction before, during, or after a maternity and parental bonding event * Respond to employee impacting issues that may arise during the maternity and/or parental bonding event and ensure the right communication occurs * Identify and problem solve, sometimes with limited information * Provide support and guidance while performing activities related the individualized new parent plan and ramp-back plan * Maintain system records to ensure accurate and timely information/documentation

**Basic Qualifications** * Experience working with employees on disability and/or leave of absences functions, human resources, or employee relations experience in a large company * History of teamwork and willingness to roll up one's sleeves to get the job done * Demonstrated customer service and communication skills, both verbal and in writing * Detail orientation with ability to analyze, problem solve, organize and manage multiple priorities * Demonstrated follow up skills in a fast-paced environment * Proven experience working with Windows, Word, Excel, and PowerPoint **Preferred Qualifications** * Bachelor's Degree from an accredited university * Knowledge of federal and state leave and disability laws * Strong communication and organizational skills * Strong time management and ownership of deliverables *