Business Analyst

Advantage Tech is a leader in technical and professional staffing and recruiting. Our clients want the best candidate at the most reasonable rate within a set timeframe. And that’s precisely what we provide them. But we go even further – our consultant retention program gives our clients that added comfort our people will perform well and finish the project.

This role is responsible for understanding industry or company driven technology and infrastructure change/upgrade needs, assessing the impact of those changes on applications and users, capturing, analyzing and documenting requirements and then supporting the communication and delivery of those requirements with relevant technical and testing teams on multiple projects.

* Identify & evaluate project impacts through a variety of techniques including technology research, interviews, document and system analysis, workshops, surveys, user shadowing, business process descriptions, use cases, scenarios, business analysis, and/or task and workflow analysis. * Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. * Utilize prior experience with enterprise-wide requirements definition and management systems and methodologies required. * Successfully support multiple project initiatives simultaneously. * Strong analytical skills required, including a thorough understanding of how to interpret project scope and translate them into application and operational requirements. * Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts within both business and technical teams. * Develop requirements specifications according to standard templates, using natural language. * Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. * Be the liaison between the business units, technology teams and support teams. * Planning and Monitoring (10%) – Effectively apply methodologies and enforce project process and standards. - Responsible for meeting project deadlines for planned analysis activities. - Effectively communicates relevant project information to project team and superiors. * Elicitation (20%) – Elicit and define business and functional requirements along with business rules using standard analysis techniques. - Conduct interviews with users to gather requirements with approved project scope, analyze existing procedures and evaluate requested requirements to identify system changes. * Analysis (50%) – Act as business representative for business and functional requirements while leading system requirements sessions with technical teams. - Document inter- and intra-system requirements for use by technical teams for creating design documentation and test cases. - Consult with business on project scope and requirements as needed. * Communication and Management (20%) – Act as a liaison between the business and technical IT teams. - Translate information from IT to the business in easily understood terms. - Partner with IT to accomplish goals and provide ongoing communication to various business stakeholders on project status and issues.

**Required Skillsets:** *Previous Experience:* * 6+ years experience with technology/infrastructure projects * 4+ years experience documenting or consuming technical project requirements *Education:* * High School degree required *Environment/Physical Demands:* * This position requires incumbents to regularly sit at a desk and operation standard office equipment, such as a computer and phone * Employee is regularly required to move equipment, up to 10 pounds, to facilitate in-person meetings from computer and/or phone * Specific vision abilities required by this job include close vision and the ability to adjust focus * Must be able to talk and hear * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Preferred Skills: *Education:* * Bachelors degree in Computer Information Systems or Computer Sciences **Preferred Experience:** * Excellent verbal and written communication skills * Excellent listener * Strong analytical skills required, including a thorough understanding of how to interpret needs and translate them into technical requirements * Significant experience with corporate technology and infrastructure * Effectively and efficiently plan and lead meetings and complete necessary follow-up * Ability to understand and manage to approved project scope * Critical thinking skills – using logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems * Independent Thinker – requires guiding oneself with little direct supervision and depending on oneself to get things done * Experience working in a matrix organization for successful project delivery * Experience working projects with integrated systems and the related complexity of requirements traceability between systems * ITIL and SDLC knowledge