Underwriter - Level 1

Acceptance Insurance (NYSE: FAC) is a leading provider of personal automobile insurance and other related products. Headquartered in Nashville, TN, Acceptance markets its services through the Acceptance Insurance, Yale Insurance, and Insurance Plus brands. The company operates over 350 retail locations in 12 states.

An employee in the underwriter 1 role handles the evaluation of individual customer risks to ensure rating accuracy and proper risk selection. An underwriter 1 reviews insurance policies written by agents to validate underwriting processes were followed correctly and insurance applications are complete and compliant with underwriting guidelines. Underwriter 1 must complete all job assignments within established productivity and quality standards.

* Reviews customer applications for Property and Casualty insurance coverage to determine if applicant is an acceptable risk for an insurance policy with Acceptance Insurance. * Evaluates individual file characteristics, risk exposures, and potential for future losses, aligned with underwriting guidelines and compliant with insurance regulations. * Assures adequate pricing of individual risks; correct policy forms, discounts, and coverages used, and recommends policy changes when appropriate. * Reviews customers' loss history report and motor vehicle report to validate correctness of application information for policy rating. * Recommends declining a risk for which an equitable price level cannot be charged or which may not fit in the company’s line of insurance products offered or within established underwriting guidelines for acceptance. * Processes daily workload in a timely manner and within quality standards set by underwriting manager. * Requests and follows up on any missing policy documents from agent or customers, as required by underwriting guidelines and insurance regulations. * Supports agents, call centers, and other department employees with questions and feedback related to underwriting processes and procedures. * Facilitates resolution of unresolved customer issues within a timely manner to ensure proper and satisfactory closings are obtained. * Supports ongoing evaluation of underwriting processes for efficiency and effectiveness in meeting underwriting objectives. * Participates as subject matter expert on project level assignments of low complexity with other departments, as directed by underwriting manager.

* Familiarity with property and casualty insurance products * Ability to communicate effectively and professionally in verbal and written channels with both internal and external customers Self directed in completing daily workload assignments according to productivity and quality standards * Ability to work both independently and in a team environment * Basic knowledge of and experience using Microsoft Word, Excel, and Power Point software tools Expedient in data processing and typing skills * Ability to multitask and remain flexible to shift between assignments * Ability to sit in front of a computer screen while working within a structured time schedule