Banking Center Manager

Founded in 1863 in South Bend, Indiana, 1st Source has offered clients a convenient and friendly way to bank for over 150 years. At 1st Source, we’ll listen to you, understand your needs and always keep your best interests in mind.

Responsible for directing and overseeing a Banking Center with 35 or less transactions, $15 million or less in deposits and $600,000 in consumer loans. Ensures the Banking Center team delivers high-level customer service.

* Responsible for the management, service and profitability of assigned Banking Center. * Responsible for the supervision of assigned staff and exercises the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations. * Conducts weekly/monthly banking center sales meetings and coaches staff activities to ensure achievement of assigned goals. * Follows bank policies, procedures and regulations and works with Banking Center Manger to maintain effective banking center operations minimizing risk to the bank. * Ensures losses and other risk issues are effectively managed, and financial losses are within acceptable guidelines, and all compliance requirements are met. * Uses customer, product and procedural knowledge to handle complex client transactions. * Works with Banking Center Operations Manager to ensure the banking center is operationally sound. * Actively participates in team meetings, community events and organizations. * Represents the bank in local community and professional organizations. * Responsible for the completion of all 1st Source University and compliance training related to the position. * Must understand all applicable laws and regulations that apply to the position and complies with the requirements. * Performs all other duties as assigned.

* Three (3) or more years of retail banking experience preferred. * Bachelor’s degree preferred. * Prior supervisory experience preferred. * Good PC skills--proficiency in Microsoft Word and Excel essential. * Ability to lead and motivate teams. * Ability to listen actively in order to identify client needs and/or concerns. * Ability to consistently deliver exceptional client service. * Ability to handle multiple tasks in a fast-paced environment. * Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records. * Problem solving and analytical ability. * High degree of attention to detail. * Good written and verbal communication skills.