Senior DevOps Engineer

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We are looking for a Senior DevOps Engineer to join a new team that will work closely with engineering to manage a number of projects including performance, configuration and database administration. As a devops engineer, you will architect a new infrastructure to seamlessly scale as our customers and product grows.

* Work with Docker [and other frameworks] and help improve our Continuous Delivery framework to streamline releases and reliability * Help design, develop, and implement automated infrastructure maintenance tools (subscribing to the 'Infrastructure as Code' mentality) * Launch new sites in disparate regions around the world to support broad and varied customer needs * Ensure 24x7 reliability of the Crittercism production platform * Create, configure, and manage production infrastructures utilizing modern cutting-edge cloud computing technologies * Automation of common maintenance tasks and code deployments * Full lifecycle release management, from test and staging environments into multiple worldwide production deployments * Apply in-depth systems knowledge and analysis skills to troubleshoot ongoing and newly arising issues * Design and implement solutions to complex systems architecture problems, including ongoing statistical profiling and identifying software and hardware bottlenecks * Design and implement best-in-class elastic infrastructure designs for global scalability * Apply industry standard best practices for security, repeatability, and automation Help implement new--and improve existing--monitoring and trending solutions to assist in the team’s ability to identify and respond to issues on both a micro and a macro scale * Participate in Agile development sprints, as the embedded * Ops participant in a Scrum team Share in 24x7 on-call responsibilities, maintaining the availability and performance of Crittercism services, as well as the various internal systems and services that enable core functionality

* 3+ years experience in a SaaS environment * Experience with Amazon Web Services or other elastic environments * Experience with configuration management software such as Chef or Puppet or Salt * Proficiency in shell scripting, and one of Python, Ruby, or Perl Solid understanding of networking concepts and troubleshooting * Experience working with distributed database systems, both traditional RDBMS such as PostgreSQL as well as more modern “NoSQL” systems like MongoDB or Riak * Experience with distributed Linux systems administration and performance tuning * Proven ability to work effectively with highly reliable and highly available mission critical technologies * Strong verbal and written skills; ability to communicate effectively with all levels throughout the organization * BA/BS in Computer Science or related field, or equivalent work experience