Channel Sales Coordinator

Vantiv

(Denver, Colorado)
Full Time
Job Posting Details
About Vantiv
Vantiv is making payments smarter, faster, and easier for all our partners, as well as the consumers they serve. From the largest retailers in the U.S., to the coffee shop down the street, we are leading the transformation in payments through chip-enabled cards, mobile wallets, eCommerce, and technology solutions to businesses of all sizes.
Summary
The primary function of the Sales Coordinator is to support all sales activities and act as a liaison between our internal departments and external customers. This role is suited best for someone who is great at multitasking between phone calls, emails and detailed administrative functions. This person needs to be a strong communicator and act as the face of Mercury to our external customers.
Responsibilities
* Maintains internal queues and updates records efficiently to reflect internal and external requests. * Establishes and maintains effective working relationships with co-workers, supervisors and the business public. * Logs information on calls and maintains detailed and accurate records of the appropriate nature of each call including creating sales prospects in the database when needed. * Trains new staff as necessary on the basic functions of applications and daily duties, various sales reports and provides necessary training documents. * Develops and maintains a thorough understanding of applicable products and services as they evolve and communicate these programs to business public.
Ideal Candidate
* Bachelor's degree in business or related field preferred but not required * Strong communication and customer service skills needed to provide a world class experience * to our high profile large merchants * 1-3 years of customer service, relationship management or sales experience is a plus! * Must be proficient with MS Office applications including Outlook, Word and Excel * Attention to detail & ability to multi task and work under pressure with tight time frames * Ability to clearly communicate concepts verbally and in written form * Strong communication and customer service skills needed to provide a world class experience to our high profile large merchants

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