Sales Manager

Trustpilot is a global, online review community that builds trust and transparency between consumers and businesses. Currently boasting more than 15 million consumer reviews of 120,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 27 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics.

The Sales Manager will be responsible for managing a team of Account Executives to support them in achieving and exceeding their individual targets that contribute to an overall goal. This is a highly visible role that gives you the opportunity to exercise situational leadership, develop a team of reps and be an integral part in the growth and success of Trustpilot. As a sales manager, it’s your responsibility to define, measure and reinforce best sales practices by researching trends, staying up to date with competition and anticipating the company’s needs. With a team of 8-10 sales reps, you will set the tone for competitive nature, resilience and an emphasis on customer success.

* Play an integral part in growing Trustpilot by being actively involved in hiring practices * Motivate, coach and develop a team of 8-10 inside sales reps * Have a hand in running demos, navigating objections and closing deals * Define, measure and reinforce sales metrics, goals and best practices * Collaborate with other managers in order to develop and evolve sales tactics

* 4-7 years sales experience with 2+ years management experience * Expertise in the digital/SaaS space in a subscription model strongly preferred (particularly online marketing) * Experience in managing a sales team in a fast-paced, high- volume, outbound selling environment * The ability to create, set and manage a strategic plan for your sales team and how it works with all supporting teams * Knowledge of how to use metrics and data as a way to support effective sales behavior as well as the health of the sales performance of your team * Passion for improving global standards for customer satisfaction; desire to maintain a customer focus * Proven success managing a team comprised of varying levels of professionalism and experience; Proven models for coaching and development of your team * Ability to help support and direct the overall sales plan and strategy