Inside Sales Executive

Travelers

(New York, New York)
Full Time
Job Posting Details
About Travelers
In an uncertain world, Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of our customers, and anticipating their needs for the future. There is no stronger testament to our dedication to protecting customers from loss than our continued innovation and ability to transform our industry.
Responsibilities
Job Summary Responsible for managing and developing a marketing territory that consists primarily of maintain or lower producing independent agents. Achieving success will include: * optimizing the growth potential of the assignment; * exceeding or meeting year over year growth and profit objectives; * utilizing Travelers sales tools within a consultative sales framework; * developing competitor intelligence; * and collaborating with team members in the region, home office, and business center on product, pricing, and agency management decisions. Primary Job Duties & Responsibilities * Responsible for management and profitable development of all agencies within agency assignment Accountable to build/maintain effective relationships with customers/agents. * Will provide customer service to customers/agents over the phone at a level that is consistent with Travelers Business Center quality and productivity goals Learns to apply agency diagnostics. * Diagnoses agencies interests and ability to grow and motivates agents to succeed Completes strategic marketing plans for territory to identify opportunities and potential challenges from which strategies and tactics are developed Develops and executes bottom-up Strategic Agency Management (SAM) Plans with consistent accuracy in meeting company objectives Development and execution of sales and marketing initiatives to achieve growth and profitability objectives Articulates a sales process that matches Travelers features, benefits, and solutions to agency needs and influences agents to quote and sell Travelers to customers Insure that agency staffs are fully trained (products, automation for quoting and HQ in total) Assist and develop selected agents for reassignment to SE Establish rapport and provide a superior sales experience with prospective customers. * Develop product, underwriting and sales knowledge to counsel and sell available Personal Insurance products * Stays current on all Travelers systems and product/pricing changes * Strong Customer Service Skills to include problem resolution
Ideal Candidate
Education, Work Experience & Knowledge * Bachelor's degree or equivalent work experience * 3-5 years of Sales or Personal Lines experience; * Industry experience preferred, but not required * Prior experience in Call Center within Sales and/or Customer Service Experience with start up companies a plus Solid knowledge of Personal Insurance products * Must be able to multi-task within a high volume sale center environment Job Specific & Technical Skills & Competencies * Strong verbal and written communication skills * Adept interpersonal skills to work effectively with internal and external customers * Strong knowledge of Microsoft office products with ability to manipulate data in Excel, Word, and PowerPoint quickly and accurately Knowledge and or ability to learn new programs quickly

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