Product Sales Specialist of Transactional Sales

Standard Chartered Bank offers personal, private, and business services to individuals, SMEs, and corporate and institutional customers.

**Understanding of Client** * Deep understanding of clients’ operating environment including day to day transactional flows, cash investment needs, trading cycles, and operational banking requirements. **Client Team** * Provide regular input to Origination Sales Manager, Sales Team Lead, Service Manager and CIB coverage representative from day to day understanding of the clients’ operations * Execute activities in line with TB sales policies. **Connectivity** * Build access at operating level in the client shop. Join origination sales in client calling where necessary. * Lead discussion around way to increase transactional flows, balances, utilisation and ancillary cross-sell * Follow through issues resolution with Service Management. **Ideation/Pitches** * Leverage the feedback from client operating level and bank MIS to refer ideas to origination team. * Provide pricing in line with Cash and Trade pricing policy for flow opportunities (e.g. OPAC, bank guarantees, additional accounts, etc.). **Revenue** * Proactively generate and pitch ideas to maintain and grow Cash and Trade booked flow revenues. **Execution** * Grow cash balances and volumes. * Grow utilization on Trade limits. * Proactively manage Trade book. * Monitor usage of channels. * Manage documentation for transactions and post transaction monitoring & servicing * Lead the execution of deals by tracking implementation through to revenue realization. * Execute documentation process for Cash & Trade. * Liaise with Ops and RMs on referrals. * Seek internal approvals for pricing and ops. * For RS/SWF; * Insurance limit management * Field survey * Credit risk monitoring / Product Control * Overdue management **Client servicing support** * Ensure that any post sales service issues identified are managed appropriately by Service Management and/or other relevant departments. (e.g. CIB). **Risk Management** * Adhere all TB Sales risks in the Country (incl. through BORFs & CORCs), conform to global standards, improve risk metrics, e-enablement & culture, and ensure no failed audits (internal & external). * Adhere to good sales practices in relation to relevant policies, behaviors (per Culture, Conduct & Behaviors) and FOSAF. **Governance** * Understand application of regulations to day to day business flows. * Proactively engage business & functional partners / stakeholders to drive the TB Transactional Sales agenda with clients. * Promote the SCB brand and exemplify the values of the Group in all undertakings, including adherence to the Group Code of Conduct.

**Experience** * Detailed working level knowledge of TB products * More than 2-5 years experience in sales or service management role, depending on complexity of the client * Evidence of conscientious and client focussed behaviours. **Knowledge** * Cash & Trade product knowledge – Core certifications achieved. * Working knowledge of credit. * Seen as an expert in operational aspects of Cash and/or Trade. **Skills** * Ability to effectively position the right Cash & Trade products in Client situations as evidenced in current role in Sales, Service or Product. Credit skills needed to manage limits etc * Individual revenue and or product P&L delivery & service skills essential. **Behaviours** * Commercial Acumen with ability to ask for business. * Attention to detail and timeliness in a high activity environment. * Aptitude to manage individual revenue targets.