Sales Force Effectiveness Analyst 1

Quintiles and IMSHealth have merged together to form the new QuintilesIMS. Each wanting to bring something new to customers, we deliver integrated information and technology solutions to drive healthcare forward.

With management interaction, provide support for Global Customer Management initiatives through effective communication, training, technology, and process improvement and data analysis.

• Support both short and long term planning initiatives within Global Customer Management to improve ability of Global Product Development to plan ahead and operate efficiently and effectively
• Assist in the development of sales/customer communications, processes ( including sales, training, and databases), technologies, and data analysis
• Work with Global Customer Management colleagues to ensure consistency of approach and standardized outputs to clearly communicate sales performance, and internal and external customer related information
• Conduct verbal and/or written follow-up with internal colleagues regarding the information provided by this department
• May be responsible for ensuring up-to-the minute accurate sales and/or quantitative information is captured in the appropriate database or tracking sheet
• May participate in training initiatives to ensure global consistency
• May be responsible for the sales inventory closet and account payable and purchase orders
• May assist in the planning of customer events
• Update and maintain corporate databases as required and ensure accurate information is included in tracking reports.Participate in the development of department procedures and processes.
• Attend and participate in Team teleconferences and meetings as necessary
• Perform quality control edits on all documents before issue to internal and external customers
• Perform all other duties as assigned.

Required Knowledge, Skills and Abilities

• Knowledge of Microsoft Office
• Possess proficient organizational skills and attention to detail.
• Possess proficient communication skills, both verbal and written.
• Possess strong interpersonal skills with the ability to manage multiple projects.
• Must possess good writing and editing skills.

Minimum Required Education and Experience

Degree in Business Management or other related discipline and 1 year related experience or equivalent combination of education, training and experience

Physical Requirements

• Extensive use of telephone and face-to-face communication requiring accurate perception of speech
• Extensive use of keyboard requiring repetitive motion of fingers
• Regular sitting for extended periods of time
• Occasional travel