Director, Service - Partners

At Pitney Bowes we thrive on helping our clients navigate the complex world of commerce. We provide data so businesses can market to their best customers. We enable the sending of parcels and packages across the globe. And, we secure payments through statements and invoices to keep our clients moving forward.

This US based position reports to the Director, Practice Support & Operations and will direct and develop a robust partner-channel ecosystem for the Pitney Bowes Software Professional Services organization. This position is responsible for achieving sales, profitability, partner recruitment and client satisfaction objectives by winning, maintaining and expanding relationships.

* Responsible for central contract administration and governance and liaison with procurement. * Identify, profile, and recruit appropriate 3rd party partners with strategic skills to supplement in-house skills. * Work cross-functional integration with Global Partner Team to gain an understanding of partner business planning design and execution * Work closely with PB procurement to develop a global set of qualified and enabled partners * Drive & Improve Partner Quality * Standardize & Measure on-boarding, engagement, delivery and de-certification of partners * Establish tight partnerships with Practice Leaders to achieve Targeted Revenue & Margins * Responsible for Partner enablement

* MBA preferred * Typically 10 or more years of related experience with 5 or more years in a global/regional role, with a minimum of 6+ years experience in a partner management related role preferred * Proven track record of accurately forecasting partner sales pipeline and consistently exceeding targets. * Ability to influence, persuade and negotiate in a diplomatic and professional fashion. * Previous experience selling professional services through partner channels. * Clear understanding of creating demand and delivering high quality effective customer engagement and full life cycle customer experience. * Industry experience should include software driven product environments leveraging open systems and web-enabled channels. * Possess an in depth understanding of technology solutions, software, and analytics as well as applying domain expertise on behalf of corporate clients. * Experience in implementing large-scale software projects (People Process and Technology) is necessary for client credibility.