Account Manager

Persado’s cognitive content platform generates language that inspires action across a spectrum of digital channels. Powered by cognitive computing technologies, the platform eliminates the random process behind traditional message creation. Persado arms organizations and individuals with “smart content” that maximizes the efficacy of communication with any audience at scale, while delivering unique insight into the specific triggers that drive action.

Persado is looking for an Account Manager based out of New York, NY. This is a key role and is responsible for driving sales of Persado’s marketing persuasion technology through the development and nurturing of senior-level relationships, including Fortune 500 companies.

You will be responsible for achieving revenue goals and assigned strategic account objectives, including: * Move key accounts from the initial contact phase all the way through to post-sale and implementation. * Proactively lead account planning process that develop performance objectives, financial targets, and critical milestones for the duration of the contract. * Proactively assess, clarify, and validate customer needs on an ongoing basis to ensure the highest satisfaction. * Leads new expansion opportunities within the account from solution development, preparation of complex business cases to contract negotiations and launch * Establish productive, professional relationships with key personnel in assigned customer accounts. * Represent the entire range of company products and services to assigned customers. * Lead the customer account planning cycle and ensure assigned customers’ needs and expectations are met by the company. * Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.

* 5-10 years’ experience working in the account management function in **enterprise marketing software or in business consulting with a strong focus on digital** * An Engineering background is preferred * A deep understanding of one or more of the following verticals: financial services, retail, travel and leisure, and telco * Familiarity with email marketing services * Excellent client-facing and internal communication skills * Able to perform under pressure and deliver results in a demanding and fast-paced environment that requires fresh thinking and innovation * Experience with budget management and cost control * Strong quantitative, analytical and computer skills * Tech-savvy and comfortable in a field that combines elements of multiple disciplines (technology, marketing, etc.) **Who You Are:** * Excited about working in a lean start up environment * Must be enthusiastic, professional and highly pro-active * Thrives on finding intriguing solutions to ambiguous problems * Desire to dive in and learn in a fast-paced environment * Collaborative team player with the ability to shift gears quickly and efficiently * Dependable and reliable with clear thinking and attention to detail * Truly loves working in a fast-paced, creative environment, whose passion is evident in their work * Great sense of humor and outlook on life