eCommerce Intern

Outdoor Voices is an active lifestyle brand. We believe in freeing fitness from performance, and embrace activity with ease, humor, and delight. We feel that Doing Things – moving your body and having fun with friends – outlasts a win when it comes to inspiring sustainably active lives. Our mission is to get people out there and Doing Things together, to redefine recreation as part of everyday life.

The eCommerce Intern will be involved in product launches, online campaigns, digital initiatives and reporting. You will work on product flow, performance, reporting, analytics, campaigns and special digital projects. You are a collaborative self-starter that is ready to learn and isn't afraid to get in the weeds to get things done in a startup environment.

* Partner with the eCommerce, Merchandising, Brand, and Marketing teams to assist in creation of features, including the special shop concepts, landing pages, page layouts, and navigation (i.e. shop by feature, shop by style, and shop by collection) that optimizes the OV site to drive sales and conversion, while increasing margins, inventory turns and enhancing the customer experience * Quality control and report on website shopping experiences for key customer segments, leveraging a deep understanding of key customer needs, customer experience insights, and sales analysis in partnership with Merchandising and Planning. * Work cross-functionally with Merchandising, Tech, Marketing, and Creative teams to manage, maintain, and optimize the schedule of product assortment flips and representation on-site, while managing the kickoff, delivery of site content, and product Merchandising * Execute the end to end setup of all OV products for the site, including the product description and specifications, pricing, imagery, and product attributions to enhance product pages and the browse and search experience. * Ensure timely delivery of product description information from Merchandising team, communicate deadlines to Brand team, and review product copy with Brand team to ensure accurate and optimized copy for new product arrivals. * Partner with Merchandising, Creative, Tech and Operations teams on project management and daily site maintenance needs that includes: * Tracking receipt of new inventory * Visual Merchandising of the site to align with featured content and emails as directed by Marketing * Managing catalog and product data management on a seasonal basis (including catalog hierarchy, product classification and attribution set up). * Digital creative asset management * Update reporting the tracks site KPIs such as category conversion, left our site, AOV, abandon cart, etc. * Partner with Customer Experience team to understand customer feedback and requests for site enhancements, including product requests and site enhancements to drive a high-touch experience with best in class NPS. * Work on special digital projects (ex. social media UGC initiatives, marketing campaigns, etc.)

* Student currently in your Sophomore or Junior year with proven leadership abilities or work experience * Excellent communicator who works well in teams * Self-starter, problem solver and multi-tasker who dares to be innovative, and thrives in a friendly and fast-paced environment * Analytical and quantitative skills; ability to use hard data and metrics to back up current assumptions. * Strong consultative, communication and influencing abilities with the utmost integrity and transparency. * Excellent oral, written and interpersonal communication skills, highly organized * Strong analytic, problem solving and judgment skills. * Proficient with Microsoft Excel, using Microsoft Office Suite, Mac OS * Ability to prioritize and multitask with a keen sense of detail * Strong interest and/or understanding of online retailers and technology * Bonus Points: Experience with Shopify, Google Analytics, or Web content management and troubleshooting