Program Manager

NuAxis is an IT Services firm providing innovative solutions to the U.S. Federal Government using state of the art technologies, architectures, and life cycle management. We are a Certified Microsoft Partner with extensive Microsoft technologies experience. Our services portfolio includes Project Management, Application Development, Infrastructure Management, and Security Management.

Grow with us! As a small business, every NuAxis Innovations employee impacts the growth, success, and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are currently seeking a talented and motivated Program Manager.

* Provides oversight and management of a large IT Operations contract with multiple concurring task orders and projects * Manage and advise Team Leads and staff across multiple locations and remote sites * Prepare and deliver a formal written monthly status report to government management * Shall ensure all TO Management deliverables, documentation, and artifacts strictly adhere to agency policies, processes, and templates as applicable * Identify, track, and report on risks, resolve problems, and verify effectiveness of corrective actions * Institute and maintain a process that ensures problems and action items discussed with the Government are tracked through resolution and shall provide timely status risk and issue reporting * Ensure results of Contractor actions taken to improve performance are tracked and lessons learned incorporated into applicable processes * Establish, maintain, and/or update a documented set of disciplined, mature, and continuously improving processes for administering all TO efforts with an emphasis on cost-efficiency, schedule, performance, responsiveness and consistently high quality delivery * Ensure that all Contractor staff conduct themselves with the utmost of professional courtesy and standards at all times, notably in ‘customer facing’ service transactions * Respond to all technical or cost concerns raised by HHS PM or COR, and will acknowledge, via email within one (1) hour of receipt. All responses will be in writing and resolved within twenty-four (24) hours unless a unique circumstance prohibits otherwise. * Provide a deliverables schedule to ensure on-time delivery of contract requirements * Provide Business Development support to promote positive brand associations and work to increase new business and opportunities

* Bachelor’s Degree in an Information technology, Computer Science, or related field * Master’s degree in a management, or IT related field preferred * 8+ years of project management experience, overseeing an agency enterprise serving multiple sites/locations * Extensive experience overseeing large IT Enterprise contracts with multiple task orders/projects of 50 or more staff * Project Management Professional (PMP) Certification from Project Management Institute (PMI) preferred