Receptionist - Part Time

Novitex is a managed services provider in the document outsourcing industry. Through innovations in document processing that include our end-to-end framework, we work with clients to get the right information to the right person — securely — and in a timely manner. Approximately 500 Fortune 500 companies, government entities and AmLaw 200 firms turn to Novitex to develop custom solutions that work toward improving their information-intensive workflows.

Receptionists are vital to the organization of a company's communication. With a strong attention to detail, they will facilitate a variety of clerical tasks to ensure high levels of customer service in a fast paced environment.

* Maintaining highest levels of customer service while demonstrating a friendly and cooperative attitude. * Checking in visitors and registering their vehicle. * Corresponding via email using Microsoft Outlook. * Providing assistance with meetings which may include organizing and setting up meeting room(s), etc. utilizing Microsoft Outlook. * Effectively addressing and resolving client and customer concerns and/or complaints. * Data entry & word processing using Microsoft Word. * Developing a familiarity with the building occupants for whom you are assisting. * Keeping statistical data on services provided. * Answering internal and external calls and transferring to appropriate parties. * Other duties and responsibilities include: * Demonstrating flexibility in satisfying customer demands in a high volume, production environment * Consistently adhering to business practice guidelines and policies * Taking direction from supervisor or site manager * Participating in cross-training * Maintaining all logs and reporting documentation with attention to detail * Adhering to all safety procedures

You need great people skills, patience and the ability to multi-task to be good at this job. Other aspects of your background will include: * Minimum of 6 months customer service or office/clerical related work experience * Excellent verbal and written communication skills * Working knowledge of using Microsoft Outlook required * Working knowledge using Microsoft Windows required * Keyboarding and windows environment PC skills * Ability to effectively work individually or within a team in a fast paced environment * Competency in performing multiple functional tasks * Ability to meet employer's attendance policy * Willingness to cross-train for other job functions **Ability to perform the following duties with or without an accommodation:** * Lift up to 40 lbs. occasionally * Sit, stand, and/or walk for long periods of time * Travel (e.g. walking, taking a shuttle, etc.) from building to building on the client's campus * Bend, reach, squat, and perform the necessary receptionist job functions * Must have the availability to attend two to three employee meetings per year from 5:30pm to 7:00pm * Must have the availability to attend 6-8 weeks of full time training Monday-Friday, 8am-5pm * Must have the availability to attend 2 weeks of full time training Monday-Friday 8am-5pm with the option of 6 additional weeks of full time training for a total of 8 weeks.