Receptionist - Part Time

Novitex Enterprise Solutions

(Redmond, Washington)

Part Time

Job Posting Details

About Novitex Enterprise Solutions

Novitex is a managed services provider in the document outsourcing industry. Through innovations in document processing that include our end-to-end framework, we work with clients to get the right information to the right person — securely — and in a timely manner. Approximately 500 Fortune 500 companies, government entities and AmLaw 200 firms turn to Novitex to develop custom solutions that work toward improving their information-intensive workflows.

Summary

Receptionists are vital to the organization of a company's communication. With a strong attention to detail, they will facilitate a variety of clerical tasks to ensure high levels of customer service in a fast paced environment.

Responsibilities

* Maintaining highest levels of customer service while demonstrating a friendly and cooperative attitude.
* Checking in visitors and registering their vehicle.
* Corresponding via email using Microsoft Outlook.
* Providing assistance with meetings which may include organizing and setting up meeting room(s), etc. utilizing Microsoft Outlook.
* Effectively addressing and resolving client and customer concerns and/or complaints.
* Data entry & word processing using Microsoft Word.
* Developing a familiarity with the building occupants for whom you are assisting.
* Keeping statistical data on services provided.
* Answering internal and external calls and transferring to appropriate parties.
* Other duties and responsibilities include:
* Demonstrating flexibility in satisfying customer demands in a high volume, production environment
* Consistently adhering to business practice guidelines and policies
* Taking direction from supervisor or site manager
* Participating in cross-training
* Maintaining all logs and reporting documentation with attention to detail
* Adhering to all safety procedures

Maintaining highest levels of customer service while demonstrating a friendly and cooperative attitude.
Checking in visitors and registering their vehicle.
Corresponding via email using Microsoft Outlook.
Providing assistance with meetings which may include organizing and setting up meeting room(s), etc. utilizing Microsoft Outlook.
Effectively addressing and resolving client and customer concerns and/or complaints.
Data entry & word processing using Microsoft Word.
Developing a familiarity with the building occupants for whom you are assisting.
Keeping statistical data on services provided.
Answering internal and external calls and transferring to appropriate parties.
Other duties and responsibilities include:
Demonstrating flexibility in satisfying customer demands in a high volume, production environment
Consistently adhering to business practice guidelines and policies
Taking direction from supervisor or site manager
Participating in cross-training
Maintaining all logs and reporting documentation with attention to detail
Adhering to all safety procedures

Ideal Candidate

You need great people skills, patience and the ability to multi-task to be good at this job. Other aspects of your background will include:

* Minimum of 6 months customer service or office/clerical related work experience
* Excellent verbal and written communication skills
* Working knowledge of using Microsoft Outlook required
* Working knowledge using Microsoft Windows required
* Keyboarding and windows environment PC skills
* Ability to effectively work individually or within a team in a fast paced environment
* Competency in performing multiple functional tasks
* Ability to meet employer's attendance policy
* Willingness to cross-train for other job functions

**Ability to perform the following duties with or without an accommodation:**

* Lift up to 40 lbs. occasionally
* Sit, stand, and/or walk for long periods of time
* Travel (e.g. walking, taking a shuttle, etc.) from building to building on the client's campus
* Bend, reach, squat, and perform the necessary receptionist job functions
* Must have the availability to attend two to three employee meetings per year from 5:30pm to 7:00pm
* Must have the availability to attend 6-8 weeks of full time training Monday-Friday, 8am-5pm
* Must have the availability to attend 2 weeks of full time training Monday-Friday 8am-5pm with the option of 6 additional weeks of full time training for a total of 8 weeks.

You need great people skills, patience and the ability to multi-task to be good at this job. Other aspects of your background will include:

Minimum of 6 months customer service or office/clerical related work experience
Excellent verbal and written communication skills
Working knowledge of using Microsoft Outlook required
Working knowledge using Microsoft Windows required
Keyboarding and windows environment PC skills
Ability to effectively work individually or within a team in a fast paced environment
Competency in performing multiple functional tasks
Ability to meet employer's attendance policy
Willingness to cross-train for other job functions

Ability to perform the following duties with or without an accommodation:

Lift up to 40 lbs. occasionally
Sit, stand, and/or walk for long periods of time
Travel (e.g. walking, taking a shuttle, etc.) from building to building on the client's campus
Bend, reach, squat, and perform the necessary receptionist job functions
Must have the availability to attend two to three employee meetings per year from 5:30pm to 7:00pm
Must have the availability to attend 6-8 weeks of full time training Monday-Friday, 8am-5pm
Must have the availability to attend 2 weeks of full time training Monday-Friday 8am-5pm with the option of 6 additional weeks of full time training for a total of 8 weeks.