VERIFY

Ready Auto Transport is one of the nation’s leading auto transport companies. We service the auto shipping needs of individuals, dealers, financial and commercial institutions nationwide. We have built our business on a foundation of integrity and of high standards. Our employees are challenged, empowered and rewarded for continuously improving service and customer value.

The Verify Coordinator supports various client programs, ensures accurate and timely completion of operational tasks, and effectively communicates issues with Account Coordinators.

• Monitor and communicate the status of tasks to team members, clients, and customers • Distribute order and load information to other team members • Determine which loads require verify support intervention based on system status • Order and general data entry • Perform quality assurance audits of orders/loads and determine accuracy according to standards as determined by Ready, clients, and customers • Contact external vendors/clients/customers to determine status updates, vehicle locations and to gather information to ensure program requirements are maintained • Identify areas of process improvement • Perform other duties as directed by department manager

* • HS diploma/equivalent * • 1-2 years of customer service experience * • Accurate typing and data entry skills * • Able to manage multiple tasks in a fast-paced environment * • Highly adaptable to process and system changes * • Must be detail oriented with good judgment and problem solving skills * • Effective time management * • Able to initiate and manage a high volume of outbound phone calls * • Strong knowledge of Microsoft Word, Excel, and Outlook * • Exceptional verbal and written communication skills * • Strong customer relations skills * • Transportation or general automotive experience a plus * • Knowledge of AS400 a plus * • Team player