Technical Consultant

Nexus Systems, located in Falls Church, Virginia, is the leading provider of electronic solutions that automate the traditionally cumbersome paper-intensive AP process. Nexus Systems greatly aids financial management by automating the payables process through scanning, electronic approval routing and PO/Invoice management. Nexus’ product, NexusPayables, enjoys continued success as a result of its functionality, reporting, user-friendly configurations, and ease of use for clients.

As a member of the Nexus Systems Professional Services Team, the Technical Consultant will work closely with the Implementation, Engineering and Customer Success Teams to scope client needs, design solutions, document technical specifications and support successful software implementations. Qualified candidates have a technical, consultative background and the ability to communicate effectively across multiple cross-functional teams. You will

* Work collaboratively with the Customer Success and Implementation teams to translate customer requirements into thoroughly vetted and documented data integration solutions. * Facilitate all aspects of the technical solution design for both existing and potential clients: * Gather and document requirements * Manage client expectations on capabilities/functionality * Estimation (time and budget) * SOW Preparation Support * Manage projects for existing client change requests as needed * Become a trusted Subject Matter Expert (SME) on all Nexus Systems Products * Act as the liaison between multiple cross-functional teams (Customer Success, Implementation and Engineering) and communicate effectively between them. * Support the Customer Success team by facilitating technical conversations as needs arise for existing Nexus Systems clients * Work closely with the implementation team to ensure requirements are clear for execution and support the team as needed * Consult and assist third party vendors to design integration solutions * Support technical implementations as needed * Provide technical training to the customer facing staff * Travel to client site for scoping meetings, if required

**Knowledge and Skill Requirements:** * 2-3 years in a technical consultative or project management role, preferably with a SaaS company * Bachelor’s degree or equivalent experience in a related field * Demonstrated basic understanding of relational databases * Strong communication and interpersonal skills * Willingness to learn and take on greater responsibility * Clear and concise written and verbal skills * Working knowledge of relational databases, preferably experience with SQL or other database systems * Working knowledge of REST APIs * Ability to tailor communication to contacts with varying levels of technical knowledge and expertise * Must be detail-oriented, organized and able to work independently in a fast-paced environment * Ability to travel as needed. Travel average approximately 25%. **Preferred Skills:** * Experience with accounting software (JD Edwards, Intuit Real Estate Solutions (MRI), Yardi or other large G/L or ERP applications) * Knowledge of basic accounting * Knowledge of project management techniques and tools