Administrative Assistant

New York Life Insurance Company (New York Life or the company) is the largest mutual life insurance company in the United States. Founded in 1845, New York Life is headquartered in New York City, maintains offices in all fifty states, and owns Seguros Monterey New York Life in Mexico.

* Provide general clerical and administrative duties in support of the Case Development team to include but not limited to photocopying, faxing, filing and collating. * Creates and modifies various documents using Microsoft Office, Photoshop and InDesign. * Develops case presentations and prepares client meeting materials for overnight delivery. * Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs within Nautilus systems. * Provides support for the receptionist periodically as follows: - Answering telephones and directing the caller to the appropriate staff. - Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. - Maintain security by following procedures; monitoring logbook; issuing visitor badges. - Provide callers with information such as company address, directions to the company location, company fax numbers, company website and other related information. - Receives, sorts and forwards incoming mail. Maintains and routes publications. - Coordinates the pick-up and delivery of express mail services (USPS & UPS, etc.) and tracking. - Other projects and clerical tasks as assigned by manager.

* Associate Degree * Excellent oral and written communication skills; including ability to effectively communicate with internal and external customers. * Advanced Microsoft Word Processing * Intermediate Microsoft Excel * Intermediate Photoshop and InDesign * Possesses a clear understanding of priorities * Has the ability to manage multiple tasks and meet deadlines * Demonstrates a heightened sense of urgency * Strong attention to detail * Critical and analytical thinking skills * Interpersonal/Collaboration skills * Exceptional customer service skills (over the phone and in person) * Ability to work in a team environment **Problem Solving:** * The ability to prioritize requests and multi-task several requests at one time. Such as prioritizing rush cases and completing special projects by their due date. **Decision Making/ Nature of Impact:** * Performs duties as assigned by management.