Customer Service Representative

National Corporate Housing Inc. is a privately held corporation headquartered in Denver, Colorado. Founded in 1999 by Tom Atchison, whose professional experience spans the hotel, real-estate, insurance housing, and temporary housing industries, National Corporate Housing provides temporary housing throughout the United States, Canada, Asia Pacific, Europe and the Gulf region.

National Corporate Housing is looking for an experienced Customer Service Representative. This individual will handle all customer service issues pertaining to an in-house customer. This individual will clarify customer needs and resolve issues in a timely manner. Essential to this role are proven customer service skills, telephone presentation skills, excellent writing and listening skills.

* Walk all apartments prior to move in and move out to assess damage and document issues * Ensure all apartments meet company standards * Meet with clients to hand out keys and perform inspections when requested * Clean, repair, replace broken items and house wares in apartments when needed * Report maintenance issues or items needed in units * Deliver miscellaneous items to customers * Lock box distribution, pick up, and control * Maintain inventory necessary to perform daily duties including, but not limited to: light bulbs, batteries, cable wires, cleaning supplies, lock boxes etc. * Maintain move in gifts and re-order items as necessary * Meet with owners, inspect potential inventory, take pictures, and make recommendations * Coordinate vendor deliveries, setups, and installations * Develop and maintain on-site relationships with customers, clients, and vendors * Maintain accurate records of miles driven and daily activity * Daily communication with staff and flexibility for last minute changes needed * Other duties as assigned

* High School Diploma or GED. * Must be over 18 years of age A self-starter with good communication and presentation skills * Must have drivers license, dependable vehicle and have a clean driving record * Have a “whatever it takes” attitude toward customer satisfaction * Day time travel around the city required * Knowledge of basic computer programs