Customer Service Clerk for Amtrak

We deliver experiences that enrich and nourish people’s lives through innovative services in food, facilities management, and uniforms. United by a passion to serve, our more than 270,000 employees make a meaningful difference each day for millions of people in 21 countries around the world.

WIMS clerk are responsible for processing transactions and QA of product orders.

* Enter data and process transactions in WIMS database. * QA product orders coming in and going out of commissary. * Answer internal and external calls. * Assist client with checking orders prior to trip departure. * Maintain files. * Ability to construct business emails. * Knowledge of inventory processes. * Performs duties as a member of a team where duties and responsibilities will be shared and adjusted to the client and/or commissary needs. * Relates to all customers in a friendly, accommodating, and respectful manner that creates good will. * Sets high personal standards of performance and accepts responsibility and accountability of all actions. * Committed to performance improvement and positive change and adheres to department dress code and proper hygiene when reporting to work and performing job duties. * Additional responsibilities as needed.

* Strong computer skills and proficiency in Microsoft Office programs * Strong problem solving and analytical skills * Excellent communication skills, organization skills, and attention to detail * Attitude geared toward teamwork and client satisfaction * Reliable attendance record * Flexibility in schedule including nights, weekends and some holidays * High school diploma or GED, some college prefered * Ability to sit/stand for extended periods of time * Lifts, carries, pushes, and/or pulls equipment, materials, and supplies weighing 50 pounds or less. * One year of previous related experience and skills is desired.