Part-time Customer Service Representative

Missouri State University is a public, comprehensive university system with a mission in public affairs. Our purpose is to develop fully educated persons with a focus on ethical leadership, cultural competence and community engagement.

The Customer Service Representative (Part-Time Employee) assists the Manager in administrative duties, customer relations activities, and other duties that support the operation of the store. The Customer Service Representative (Part-Time) employee works 20 to 30 hours per week maximum.

* Establish excellent business relationships with the customer and handle customer complaints. * Accomplish daily computer functions. * Answer the telephone. * Make courtesy calls on customers. * Perform assigned collection duties. * Balance the cash drawer. * Perform banking procedure of pickup and deposit. * Keeps the Center clean, neat and organized. * Perform all actions needed to open and close the store. * Complete all security checks each day. * Learn how to solicit for new business development. * Be able to complete Daily Reports. * Perform other duties or instructions legally required by management.

* Good work history * Good credit history * Ability to successfully work with customers * Vehicle: to run errands * Professional appearance and demeanor * Valid Driver’s License * High School Diploma or equivalent