Part-time Customer Service Representative

Missouri State University is a public, comprehensive university system with a mission in public affairs. Our purpose is to develop fully educated persons with a focus on ethical leadership, cultural competence and community engagement.

The Customer Service Representative (Part-Time Employee) assists the Manager in administrative duties, customer relations activities, and other duties that support the operation of the store. The Customer Service Representative (Part-Time) employee works 20 to 30 hours per week maximum.

• Establish excellent business relationships with the customer and handle customer complaints.
• Accomplish daily computer functions.
• Answer the telephone.
• Make courtesy calls on customers.
• Perform assigned collection duties.
• Balance the cash drawer.
• Perform banking procedure of pickup and deposit.
• Keeps the Center clean, neat and organized.
• Perform all actions needed to open and close the store.
• Complete all security checks each day.
• Learn how to solicit for new business development.
• Be able to complete Daily Reports.
• Perform other duties or instructions legally required by management.

• Good work history
• Good credit history
• Ability to successfully work with customers
• Vehicle: to run errands
• Professional appearance and demeanor
• Valid Driver’s License
• High School Diploma or equivalent