* Time Management and Organization: Uses a range of skills, tools, and techniques to manage time when accomplishing specific tasks, projects and goals; this includes planning, allocating, setting goals, delegation, analysis of time spent, monitoring, organizing, scheduling, and prioritizing
* Professionalism: Conducts oneself in a polite and respectful manner and demonstrates good judgment when dealing with internal and external clients
* Client Focus: Practices Lockton’s motto, “We Live Service,” while serving Clients’ needs, nurturing effective Client relationships, and contributing to the overall success and satisfaction of Lockton
* Reliability: Completes tasks and job functions on time, while meeting or exceeding expectations; carries a trusted reputation for dependability, honesty, consistency, and commitment.
* Communication: Expresses ideas clearly, listens effectively, shares information appropriately, demonstrates interpersonal skills, and resolves conflict as needed
* Industry Knowledge: Stays current on issues impacting the industry by maintaining expertise in functional area
* Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent
* Typically more than 7 years of Client services experience is required
* Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
* Strong verbal and interpersonal communication skills required
* Demonstrates strong working knowledge and experience within brokerage industry
* Understands industry trends and governmental regulations
* Ability to complete continuing education requirements as needed
* Ability to attend company, department, and team meetings as required, including industry training sessions
* Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information
* Ability to efficiently organize work and manage time in order to meet deadlines
* Ability to travel by automobile and aircraft
* Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
* Ability to work on a computer for a prolonged amount of time
* Ability to work outside of normal business hours as needed
* Legally able to work in the United Sta