Account Manager - CID

Although Lockton is the world’s largest privately owned insurance brokerage firm, clients most frequently describe us as team members who make their business better. Energy, innovation and deep expertise fuel our focus on solving clients’ problems and achieving real results.

* Strong working knowledge of commercial property/casualty coverages and services * Ability to market and service the insurance needs of commercial accounts * Understanding of commercial rating concepts * Proven ability to organize and manage time in order to meet deadlines * Demonstrated ability to understand and execute oral and written instruction * Professional and tactful negotiation and persuasion skills to achieve objectives * General understanding of Applied, Lockton’s agency management system * Ability to communicate professionally with clients and develop strong client relationships * Working knowledge of spreadsheet applications and formula calculations * Understanding of general insurance accounting, including client invoicing * Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives * Willingness to delegate as appropriate * Demonstrated understanding of when to proceed alone and when to involve the Unit Manager, Producer or others * Willingness and ability to expand knowledge and effectiveness in the commercial insurance industry by successful completion of extended classes and workshops related to insurance * Participates in the new business marketing process as directed by Unit Manager * Has ultimate responsibility for checking the work processed by Project Coordinator or others as directed by Unit Manager * Makes arrangements for client premium financing. * Makes positive contribution to customer satisfaction and constantly strives to improve service to the customer. * Communicates in a positive manner to contribute to a cohesive, pleasant work environment. * Protects the confidentiality of information acquired by performing the duties of the position. * Prepares written correspondence, reports, and analyses, as needed. * Attends unit meetings, educational workshops, carrier functions, staff meetings, and social events, as a representative of our organization.

* Minimum of a Bachelors Degree in a business related field, or equivalent experience in the industry * At least four to six years experience in the insurance industry * Advanced working knowledge of Microsoft products (Word, Excel, Outlook) or similar software applications * High aptitude for mathematical calculations including the ability to calculate and interpret formula methodologies * Expanded insurance industry knowledge through experience and/or course work * Ability to manage ongoing working relationships with clients * Legal right to work in the United States * Firm, fluent grasp of English language with above average verbal, written and interpersonal skills to interact with associates at all levels of responsibility.