Director - UX (User Experience) / Architecture

Iostudio

(Nashville, Tennessee)
Full Time
Job Posting Details
About Iostudio

Founded in 2001 with offices in Nashville, TN, and Washington, DC, iostudio is a privately held marketing and advertising agency focusing on consumer engagement.

Summary

The Director of User Experience will have two major responsibilities:

Business Development - Work with the client and io staff to define and document development projects in order to meet the client’s needs while protecting iostudio’s profitability on each project.

UX / Product Design - Lead the design team in producing designs and user experiences for web applications and other software as needed.

Responsibilities
  • Assist new business development efforts by meeting with prospective clients early in the process to discuss their vision for web products.

  • Conceptualize a prospective client’s vision and transform it into a coherent web design and development strategy that can be presented to the client in follow-up meetings.

  • Continue to work with both the client and internal departments on new work to help guide the project from concept to completed project within specified timeframes.

  • Assist internal teams with overcoming potential pitfalls on new projects by working collaboratively with the client to identify solutions to problems that arise during the creative and development processes.

  • Create user stories, workflows, personas and wireframes for highly complex, customized applications to enhance website capability based on business needs.

  • Consult with project leaders, lead programmers, programmers, vendors, technicians and clients to understand computing needs and system requirements.

  • Coordinate and manage the overall design related to integrating artwork, text, video and sound into websites and applications.

  • Stay in tune with advances in technology and updates to all security and operational requirements.

  • Manage and build relationships with various stakeholders and partners.

  • Drive design thinking and be a thought leader in creating good end-to-end experiences.

  • Be a user advocate and lead UX discussions with the business partners and company leadership including interaction design, information architecture and user research.

  • Facilitate project teams through the UX process, gathering actionable feedback and iterating the appropriate level of changes.

  • Assess data from multiple sources in order to make informed design and user experience decisions.

  • Collaborate with production leadership, project managers and development teams to prioritize UX activities throughout the software development life cycle.

  • Understand and incorporate technical, business and user requirements.

  • Create innovative and appealing designs in a fast-paced, rapidly changing environment through sketches, storyboards, user task flows, wireframes, prototypes, personas, etc.

  • Manage UX vendors, resources and the overall UX portfolio of work for an organization.

  • Learn and abide by the operating policies and procedures of iostudio.

  • Represent iostudio in a professional manner with all client leadership, vendors and staff.

  • Complete and submit daily time reports.

Ideal Candidate
  • Have a great track record in creating highly functional, user-focused, complete and desirable UX deliverables
  • Be able to lead teams through the UX process and partner effectively within cross-functional teams
  • Be innovative, enthusiastic, flexible and creative
  • Have the ability to think strategically, act tactically and solve problems quickly
  • Demonstrate excellent project management and scheduling skills
  • Be able to drive cross-team collaboration efforts
  • Be able to work independently to establish trusted relationships with partners
  • Strong communication and presentation skills necessary to effectively present, explain, negotiate and monitor UX solutions
  • Working knowledge of user research methods and best practices
  • Solid work practices and an exceptional understanding of design principles, along with a proven record of
  • delivering innovative solutions for complex technical and visual problems
  • Must be able to work collaboratively and drive UX solutions across multidisciplinary groups
  • Strong PM skills to be able to manage portfolio of work and identify project needs, priorities and schedules
  • Highly detailed with a passion for putting the user first in promoting end-to-end experiences
  • Self-motivated, highly organized and able to work in a team environment that is fast-paced with multiple projects
  • A passion for our clients and creating great experiences is a must
  • Ability to work under tight deadlines and switch quickly and comfortably between projects as determined
  • by supervisor, clients or other circumstances
  • Ability to work effectively with other team members and maintain positive morale and a sense of teamwork
  • If position is under government contract:
  • Ability to qualify for a government security clearance – as required by government contract o Citizen of the United States of America – as required by government contract
  • Education and Experience
  • 7+ years’ applied experience in UX design, or an equivalent track record
  • Experience doing UX projects with agencies, startups, backend systems, enterprise level systems
  • Solid experience with typical software development life cycles and methodologies

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Nashville, Tennessee
Skills Desired
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  • Business Development
  • Developing and Testing Prototypes
  • Software Development
  • Storyboarding
  • User Interface Design
  • Wireframe
  • UX Design
  • Methodologies
  • UserTesting

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