IT Development Portfolio Manager

Detailed Responsibilities: - The IT Development Portfolio Manager will support workflow and portfolio management functions. - Assist with management and tracking of incoming project work, including the coordination of scheduling and prioritization. - Partner with development application leads, PMs, IT Leads, and CIO to manage demand and ensure alignment to achieve IT roadmap initiatives. - Facilitate and coordinate scheduling; facilitate and manage resolution to scheduling conflicts. - Maintaining Application Support for Ensura, a proprietary Progress 4GL/Database application utilized by the US business in concert with UK-based development resources. - Providing day-to-day oversight of internal support resources as well as the application support service provider(s). - Developing and maintaining a Master Release Schedule for all application production releases. - Manage and coordinate regression testing efforts and activities for all application production packages. - Act as the liaison between Business and Systems Analysts, Developers and project management groups within HomeServe USA. - Partner with the Reporting Analyst generate and maintain operational reporting for senior management. - Responsible for reporting weekly and monthly metric’s to the IT management team for on-going review and improvement of the services provided.

Job Requirements Qualifications and Experience: - Bachelor’s degree in Business, Information Systems, or equivalent - Minimum of 5 years of Information Technology experience required, including support and maintenance of large scale systems across multiple hardware and software platforms - Minimum of 3 years hands-on technical management - Demonstrated ability to translate/communicate complex concepts to peers and business partners - Demonstrated ability to work in a fast paced and changing environment with deadlines, and multiple tasks/projects occurring at once - Demonstrated ability to leverage and mentor others through technical team leadership - Strong analytical and problem-solving skills - Strong written and verbal communication skills - Detail-oriented, organized and capable of prioritizing workload to complete multiple tasks and meet aggressive deadlines - Strong technical project management and/or leadership skills including the ability to plan, organize, and control projects - Experience working in an offshore/onshore collaborative environment - Experience training and mentoring others