Implementation Project Manager

HMS is enterprising healthcare. We provide the broadest range of healthcare cost containment solutions in the industry – all to help payers like you improve performance.

The Implementation Project Manager serves as the primary interface between internal/external clients and the HMS data/systems business analysis implementation team for deployment of new products and services. Coordinates the efforts of team members across multiple departments; oversees quality control throughout the implementation life cycle.

• Manages the timeline and budget of project deployments for new clients and products.
• Understands contract requirements vs. current capabilities gap analysis.
• Ensures programming specifications for all required data file/system changes are done accurately and timely.
• Works closely with client on defining project scope requirements.
• Develops workflows to customize HMS process to client's specification.
• Leads the creation, management, and coordination of client and vendor related program management schedules and activities for initial vendor product integration,ongoing vendor co-development, and end-user client implementation.
• Provides accurate financial forecasts relative to project hours and effort.
• Reports all issues and milestones to management.
• Develops custom project plans to ensure that all unique needs and deliverables are met in an aggressive time frame; Sets and meets aggressive timelines.
• Plans and monitors all project activities; manages all processes needed to ensure successful project completion.
• Monitors and manages data intake/data gap analysis processes.
• Works with operations group to establish protocols for each new contract.
• Sets strategies, directions, and schedules to ensure resolution of issues.
• Works internally across a matrixed organization to exceed client/vendor expectations through superior relationship management, schedule coordination, issue resolution, implementation support, and prompt product delivery.
• Takes responsibility/ownership for the overall success of the implemented product.

• Excellent process and time management skills.
• Ability to lead cross functional teams.
• Excellent leadership skills.
• Excellent analytical and problem solving skills.
• Able to prioritize multiple priorities.
• High integrity and ethical behavior with a sense of commitment to customer service.
• Ability to communicate with all levels of management.
• Excellent verbal and written communication skills.
• Proficient with MS Word, Excel, Project and other PC related tools.
• Master-level skills with Microsoft Project.

Required Education & Experience

• Bachelor's Degree in related field
• PMP Certification preferred
• 5+ years of professional-level related business experience with strong project management skills and proven ability to track and manage multiple complex projects both internally and with client/vendor.
• Experience with enterprise-wide deployment of system or implementation solutions.
• Excellent understanding of technology/data issues (records, fields, record lengths, etc)
• Prior experience in client implementations in Healthcare claim processing domain.
• Prior experience with EDI and Claims processing software.
• Demonstrated competence in writing detailed functional specifications, for use by both technical and non-technical readers that describe business transaction functionality, end-user interfaces, data integration, business-rule processing logic and data communication implementation.
• Previous experience in maintaining customer relationships is a must.
• Experience leading, mentoring and/or coaching other staff members preferred.