Implementation Project Manager

HMS is enterprising healthcare. We provide the broadest range of healthcare cost containment solutions in the industry – all to help payers like you improve performance.

The Implementation Project Manager serves as the primary interface between internal/external clients and the HMS data/systems business analysis implementation team for deployment of new products and services. Coordinates the efforts of team members across multiple departments; oversees quality control throughout the implementation life cycle.

* Manages the timeline and budget of project deployments for new clients and products. * Understands contract requirements vs. current capabilities gap analysis. * Ensures programming specifications for all required data file/system changes are done accurately and timely. * Works closely with client on defining project scope requirements. * Develops workflows to customize HMS process to client's specification. * Leads the creation, management, and coordination of client and vendor related program management schedules and activities for initial vendor product integration,ongoing vendor co-development, and end-user client implementation. * Provides accurate financial forecasts relative to project hours and effort. * Reports all issues and milestones to management. * Develops custom project plans to ensure that all unique needs and deliverables are met in an aggressive time frame; Sets and meets aggressive timelines. * Plans and monitors all project activities; manages all processes needed to ensure successful project completion. * Monitors and manages data intake/data gap analysis processes. * Works with operations group to establish protocols for each new contract. * Sets strategies, directions, and schedules to ensure resolution of issues. * Works internally across a matrixed organization to exceed client/vendor expectations through superior relationship management, schedule coordination, issue resolution, implementation support, and prompt product delivery. * Takes responsibility/ownership for the overall success of the implemented product.

* Excellent process and time management skills. * Ability to lead cross functional teams. * Excellent leadership skills. * Excellent analytical and problem solving skills. * Able to prioritize multiple priorities. * High integrity and ethical behavior with a sense of commitment to customer service. * Ability to communicate with all levels of management. * Excellent verbal and written communication skills. * Proficient with MS Word, Excel, Project and other PC related tools. * Master-level skills with Microsoft Project. **Required Education & Experience** * Bachelor's Degree in related field * PMP Certification preferred * 5+ years of professional-level related business experience with strong project management skills and proven ability to track and manage multiple complex projects both internally and with client/vendor. * Experience with enterprise-wide deployment of system or implementation solutions. * Excellent understanding of technology/data issues (records, fields, record lengths, etc) * Prior experience in client implementations in Healthcare claim processing domain. * Prior experience with EDI and Claims processing software. * Demonstrated competence in writing detailed functional specifications, for use by both technical and non-technical readers that describe business transaction functionality, end-user interfaces, data integration, business-rule processing logic and data communication implementation. * Previous experience in maintaining customer relationships is a must. * Experience leading, mentoring and/or coaching other staff members preferred.