Senior Project Manager

Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis.

In this role you will have global responsibility cross the Corporate Systems group (spans the following functions: Risk, Compliance, Finance, HR and Procurement Technology) and is responsible for guiding, developing, and consulting on cross-functional initiatives that support the implementation projects driven either by Global Technology Infrastructure (GTI), Audit and Operational Risk or internal Corporate Systems initiatives

* Engage sponsoring executives, IT leads and establishes trusted partnerships to ensure deliveries within scope, budget, and timelines. * Fully responsible for the delivery of projects or programs on time and budget. * Identify, monitor, & mitigate cross-project or cross-program dependencies * Manage relationships, anticipate / mitigate risks * Facilitate communications across Corporate Systems application support and development, as it relates to the program, groups outside the program and stakeholders * Leverage best practice program and project management disciplines and experience to prevent programs or projects faltering in early stages. * Resolve complex issues and conflicts, escalates where required. * Manage ambiguity and achieves consensus resolution where ambiguity cannot be eliminated. * Control escalations and builds supportive environment focused on proactive solutions to anticipate and resolve challenges that arise. * Continuously improve program delivery efficiencies and effectiveness by using practical, reusable templates, artefacts, incorporating lessons learned, and best practices. * Identify and drives operational reporting and process improvements for continuous improvements in application support organization * Track record of delivery through the use or resources that work in other business units **Relationships and communication** * Collaborate with colleagues across the organization to get things done. * Maintain open and honest communication with Enterprise Partners and internal IT stakeholders. * Tailor messaging to audience. * Balance collaboration and consensus with ability o assert program management discipline where required. * Keep management team and stakeholders up-to-date on status. * Seasoned practitioner in leading project teams through fast, complex pace of programs to minimize anxiety and optimize focus on delivery. * Build strong relationships and is a trusted partner with Enterprise partners and Internal IT stakeholders. **Managerial excellence** * Sets direction for the team. * Create work environment where staff is engaged, challenged, happy and satisfied. * Build project management capability of the team. * Coach in delivery, issue management and risk management. * Spearhead and guide people through changes.

* Knowledge & experienced with Application development and Infrastructure project deliveries as the projects are highly technical in their nature * Strong collaboration and negotiation skills in a highly matrixed environment * Track record and ability to work comfortably in a highly matrix environment * Experience with and knowledge of best practice Project Management/Management Methodologies such as Agile, Iterative Waterfall, CMM * Strong delivery record, coordinating multiple teams and vendors * Ability to manage across geographies * Excellent written and verbal communication skills. * Coaching & mentoring, leadership and direction experience * Change management and continuous improvement experience for Global organizations **Nice-to-have** * PMP Certification