Clerk, Pharmacy

Expert Global Solutions (EGS) is a global customer service organization, delivering leading outsourced solutions, for customer and financial care.

The Pharmacy Clerk is responsible for the data entry of customer and prescription information. Position may require Pharmacy Clerk to make outbound calls to patients to obtain further information and also fax out for prescription information.

• Data Entry of customer information
• Data Entry of payment information
• Faxing out for prescriptions
• Calling patients for drug information

• Education: High School Diploma or General Educational Development (GED) certificate or equivalent in relevant work experience required.
• Experience: 6-12 months of customer service experience analyzing and solving customer problems.
• Skills, Knowledge, & Abilities: Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system application

Health and Safety Requirements:

Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods of close vision looking at a computer monitor

Service center environment with moderate noise level due to Representatives talking, computers, printers, floor activity.