Inside Sales Representative

DriveTime is the nation’s largest dealer helping people with credit issues purchase a great vehicle. Headquartered in Phoenix, Arizona, we operate over 139 dealerships across the country, with thousands of vehicles in stock.

Contacting customers who have expressed an interest in purchasing a vehicle from DriveTime. The Specialist works from a centralized location and is evaluated on the ability to make a genuine connection with customers, answer questions putting them at ease, problem solve, meet appointment goals, and provide a high quality of customer service. Must be goal-oriented, able to multi-task, enthusiastic, energetic, self disciplined, have high level of oral and written communication skills and also wants to grow within the company.

• Utilize an online database to service potential customers and generate dealership appointments.
• Focus on efficient, effective talk-offs to ensure the highest success rate in appointment setting and sales volume.
• Set, track and follow-up on all leads.
• Set the first impression that will illustrate the type of buying experience the customers want and respond accordingly.
• Develop professional relationships with customers and dealerships to identify vehicle needs.
• Fully explain the steps of the sales process to customers.
• Work as a contributing member of the Sales team by partnering with dealerships in meeting monthly sales goals and revenue targets.
• Maintain positive working relationships with immediate team members and the company's Sales team/dealership employees.
• Conduct business within DriveTime policies and procedures.

Qualifications

• Bachelors degree required
• 1-3 years proven success in exceeding goals and building relationships with customers
• Excellent written, verbal communication, and listening skills required
• Good attention to detail
• Ability to positively interact with customers, managers and co-workers in a professional, courteous manner
• Ability to multi-task while meeting production goals
• Proficient and comfortable with operating a computer keyboard and navigating the internet
• Hiring is contingent on passing a complete background check and drug screen.

Physical Demands.

• This job position is designated as a safety sensitive position.
• Must be able to lift up to 25 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to carry and transport up to 25 pounds up to 60 feet.
• Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling.
• Requires excellent visual acuity and manual dexterity.
• Requires sitting for extended periods of time. Must be able to type for extended periods of time.
• Requires being able to hear and speak with others in-person or on the phone.
• Must adhere to regular and predictable attendance.