Inside Product Specialist III - Round Rock, Tx

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Dell is a worldwide provider of information technology services and business solutions to a broad range of clients. We offer powerful, yet easy-to-use, solutions that span the entire breadth of the information lifecycle, enabling companies to better manage data, improve data integration and amplify the benefits of data performance. An Inside Product Specialist is responsible for selling Dell’s products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience. The specialist will function as the overall financial account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution.

-Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers -May focus on new account development and/or expanding existing accounts -Viewed as a trusted business advisor to the customer and uses in-depth knowledge of Dell’s products, technology, products and services to help customers formulate direction -Utilizes strategic probing to identify, evaluate, and recommend alternative business solutions -Analyzes multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution -Engages cross-functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs -Effectively balances demands from multiple stakeholders -Effectively balances short term and long term priorities -Develops and implements account plans that drive the attainment of critical business objectives -Involved in contract negotiation and possesses strong financial knowledge

Requirements: * 4-6 years of relevant experience or equivalent combination of education and work experience * Strong knowledge of Dell technology, services, and financial products and is able to identify how these products and services align to customer needs Preferences: - High school diploma or equivalent required. Associate's or bachelor's degree or combination of work and education preferred.