Senior Administrative Associate

Crowe Horwath

(Simsbury, Connecticut)
Full Time Evenings Weekends
Job Posting Details
About Crowe Horwath
Crowe Horwath LLP is one of the largest public accounting and consulting firms in the United States. Under its core purpose of “Building Value with Values®,” Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. With a total of more than 3,000 personnel, Crowe and its subsidiaries have offices coast to coast.
Summary
The person in this position is responsible for providing operational support to the Hartford office in the areas of front desk reception, mail, conference room and alternative office services, event coordination and facilities maintenance. This position will also provide administrative and project support to the various business units and requires technical competence in Microsoft Word, Excel and PowerPoint with a high level of focus on quality, attention to detail and accuracy. The individual must possess well-developed communication skills and the ability to multi-task while balancing and prioritizing project work with daily responsibilities in a fast-paced environment.
Responsibilities
**Front Desk and Operational Support** * Support front desk administration including greeting visitors, arranging for local transportation, maintaining guest book, maintaining temporary keys and processing fax distribution. * Oversee all office resource rooms including conference room scheduling and set up, video conferencing support, catering, maintenance and supplies. * Assist with coordination of local office events and related activities. * Maintain an efficient filing system for documents in accordance with the firmwide records system. * Responsible for incoming and outgoing U.S. mail, FedEx and courier services. * Maintain marketing collateral inventory in lobby. * Contact for facility maintenance or repairs including communication to Building Management relative to HVAC or lighting issues. * Maintenance of common areas in office including inventory, organizing and restocking supplies. **Administrative/Project Support** * Develop, edit and format letters, PowerPoint presentations, spreadsheets, proposals, project resumes, confirmations, mass mailings and all other client deliverables from draft stage to client-ready work. * Create, edit and format .pdf files using Adobe Professional. * Support production of documents, including scanning, photocopying, binding, assembly and delivery upon completion. * Utilize tracking systems to ensure all time and materials are recorded, project work is prepared and tracked, and project instructions and client interactions are fully documented. * Manage various projects from start to finish using Microsoft software and other firm systems or web based applications working with others to ensure quality and timely completion. * Research and document information using various Internet search engines and sites.
Ideal Candidate
**Knowledge, Skills and Abilities** * Five years or greater administrative support and project work experience in a professional services and/or consulting firm environment. * College coursework in office or business administration or equivalent experience required. * College degree preferred. * Exercise a high degree of discretion, technical competence and office administration ability. * Intermediate to advanced level of expertise in Microsoft Word, PowerPoint, Excel, Adobe Professional, Outlook, and web based applications are required. * Reliable and dependable with an excellent attendance and punctuality record. * High energy level with excellent interpersonal skills, positive attitude and professional presence. * Highly effective and polished oral and written communication skills with competency in grammar as well as attention to detail. * Strong organizational and time management skills. * Process oriented, accuracy and quality focused with the ability to prioritize multiple tasks, proactively respond to and resolve issues, while keeping business leadership apprised of critical situations. * Ability to handle key assignments of confidential nature, exercise a high degree of discretion and maintain highly confidential information. * Ability to build strong working relationships at all levels internal and/or external to the organization. * Ability to respond to all client service issues in a courteous and professional manner. * Work well independently and in a team with professional presence and exceptional customer service. * Ability to understand and strictly adhere to the brand and quality standards and procedures. * Ability to function in high stress situations attributed to tight deadlines and multiple client needs or team needs. **Other Requirements** * Able to work flexible hours and schedule including weekends based upon project work and peak busy times. * Ability to work overtime as needed based on project schedules and peak business periods. Estimate an annual average of 5 to 15% overtime.
Compensation and Working Conditions
Reports to Office Manager

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