Senior Manager for Credit Card Partnerships

Credit Karma

(San Francisco, California)
Full Time
Job Posting Details
About Credit Karma
With over 60 million members, Credit Karma is working to make financial progress possible for everyone. Since 2007, we have been knocking down barriers that block the path to financial health, helping our members make informed choices and feel confident about their opportunities.
Summary
Credit Karma is seeking an analytical, driven and results-oriented individual to help lead its partnerships and business forward. In this role, you will use your relationship management experience to develop and deepen partnerships with credit card partners, ranging from startup fintechs to the largest financial institutions in the world. Given your expertise digital marketing, lending, and strategic thinking, you will work cross-functionally with product, analytics and marketing teams to help shape the overall strategy for the credit card business. Through your efforts developing our partnerships, you will help deliver the mission of making financial progress possible for Credit Karma's more than 60 million members.
Responsibilities
* Lead communications and serve as primary point of contact for credit card partner relationships * Promptly, professionally and thoughtfully manage partner needs and requests in a fast-paced environment * Leverage internal and external data to develop business recommendations that generate value for credit card partners and Credit Karma * Partner with internal Operations team to ensure high-quality delivery of our partners' marketing strategies * Regularly review performance dashboards to identify and escalate business opportunities and risks * Use business acumen, analytical skills and relationship experience to market and execute complex initiatives, such as onboarding new partners or developing integrations with existing partners * Play a key role in guiding strategy for your vertical by providing perspectives regarding industry trends and partner needs/priorities to your cross-functional teammates
Ideal Candidate
* Adept at collecting, analyzing and synthesizing data to support strategies and communications internally and externally * Executive presence with the ability to succinctly, confidently and articulately defend and challenge positions in verbal and written communications * Incredibly responsive and solution-oriented -- operates at a high tempo and has an unrelenting drive to see efforts through to positive impacts on our members and partners * Hyper-focused on partner satisfaction and substantial experience developing and managing complex relationships, preferably proven by at least 4-5 years of experience in a client or partner-facing role in a sales/consulting/business development capacity * Highly organized and detail oriented able to successfully manage complex projects * Prior digital marketing experience can relate directly to the challenges our partners face in their jobs * Thrives in ambiguity requires minimal oversight and can independently and thoughtfully develop and implement recommended approaches to complex problems * Able to quickly understand partners' businesses and priorities and use that knowledge to advance the goals of our partners and our business * Both curious and creative, consisting seeking out ways to improve our partnerships and business * Ability to work cross functionally and assert influence internally/externally * Team player that doesn’t view fun and work as mutually exclusive

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