Presell Representative

Community Coffee Company is a high performance company with emphasis on teamwork and employee care. Steeped in tradition as rich as our coffee, we pride ourselves on our commitment to providing exceptional products, services, and solutions for our customers. Focused on growth, our company is looking for exceptional individuals who share our values and our vision of being the best coffee company in America.

* Records and maintains sales or delivery information in handheld * Acquires new business by identifying, making cold calls and presentations to prospective customers * Inquires about and/or listens to customer needs, problems, and complaints related to product or equipment * Maintains proper selection and inventory of products for each customer according to PAR levels * Coordinates promotional activities in stores (setting up and changing POS materials) * Regularly calls upon key accounts to build rapport, exchange information, resolve any conflicts, and ensure customer satisfaction * Regularly makes sales calls to improve performance and accomplish sales plan * Monitors active accounts * Resolves and negotiates with customer (excluding major pricing issues) to resolve issues * Rotates products (stock) * Communications (writes notes and instructions) to PreSell Service Representative and Merchandiser (if applicable) * Performs preventative and routine maintenance (using basic tools) on equipment placed at customer's place of business * Solicits existing customers to purchase additional products * Drives vehicle to make sales calls * Cleans truck and performs routine maintenance (such as washing, and checking fluids, oil and tire pressure) * Monitors and collects delinquent accounts involving home office, when required * Recovers brewing equipment and other branded merchandise and products from a lost customer's place of business * Participates in trade shows and special events to promote the company's products and services * Manages pour-over equipment at customer’s place of business (backs up Presell Service Representative) * Manages dormant accounts * Collects empty containers, out of date, unsold or damaged merchandise from customers * Must be willing and able to adapt and acclimate to the organization’s culture

* Must be at least 21 years of age. * Must have an acceptable driving record. * High School diploma or General Education degree (GED), college degree preferred; OR one to three years related experience and/or combination of education and training. * Valid Driver’s License required. A Commercial Driver’s License may be required depending on vehicle assigned. DOT medical certification required. * Limited or occasional overnight travel. * Must frequently lift up to 32 pounds and may occasionally lift up to 50 pounds. * Must push or pull up to 776 pounds using a rolling pallet or similar equipment, often up or down a slight incline or ramp. * We offer a competitive salary and benefits package including health/dental/vision/life insurance, 401(k), short- and long-term disability, paid time off, employee assistance program, credit union, and educational assistance.