Director of Project Management

Charles Schwab is a different kind of investment services firm – one that strives to disrupt the status quo of the traditional Wall Street approach on behalf of our clients. We believe today, as we did on Day 1, that when you find ways to improve the investing experience for your clients, then business results will follow.

Our Project Services organization supports Schwab business goals through the delivery of projects spanning technology, operations, business continuity, and offshore management. Our team, including a centralized project management office, collaborates across a matrixed organization to deliver business value through efficient, disciplined and predictable project execution. We are looking for a Staffing Leader to be responsible for managing and developing project leaders, inspiring the team to move beyond project execution to delivering business outcomes.

* Manage, coach and mentor a large team (up to 25) of business and technical Project Managers and Business Systems Analysts (mix of FT and contingent staff) * Collaborate with the Program Directors and Leadership Team in Project Services to understand the evolving portfolio and department needs * Assign employee and contingent talent based on portfolio needs and employee development considerations * Define the appropriate mix of roles and grade levels to efficiently and effectively support project execution needs * Hire and onboard new staff * Partnering with peers to develop strategies to integrate change, especially behavioral change, throughout the organization * Create an effective training strategy for on-going learning and continuous improvement; then execute on the strategy to build employee skill sets * Manage your team’s performance by setting clear expectations, providing regular feedback and learning opportunities, and developing improvement plans as needed * Build individual engagement with regular 1-on-1 meetings, meaningful recognition, motivational support for career goals and identification of development opportunities * Build team engagement and energy by leading, inspiring and establishing a sense of community through a wide range of meetings and events

* Five or more years of experience managing Project Managers and Business Analysts, successfully delivering technology projects * Three or more years of experience delivering technology projects in a matrixed environment as a Project Manager, Scrum Master, Product Owner, Engagement Lead or Business Analyst * Demonstrated passion for managing people in a way that promotes employee engagement * Demonstrated ability to mentor, coach and train staff * Demonstrated ability to hold staff accountable to performance expectations, taking corrective actions as needed * Proven ability to interact at a leadership level * Demonstrated ability to model leadership behaviors * Energy level and excitement that invigorates and inspires others, and reinforces corporate culture