Strategic Account Manager Agency

BrightEdge is the global leader in enterprise content performance. As a SaaS technology SEO platform BrightEdge enables marketers to drive traffic, conversions, and revenue from their largest marketing channel – organic search. The BrightEdge platform is used by over 8,500 brands, 1,200 direct customers, and 41% of the Fortune 100. BrightEdge customers include ten out of the top ten largest online retailers, nine out of the top ten hotel groups, eight of the top ten technology companies.

BrightEdge is expanding the Strategic Sales Team and looking for experienced Strategic Account Managers. Our goal is an organization of smart, driven, professionals committed to delivering the best SEO and Content Performance Marketing technology and the right solutions to our global customers. You should be quick on your feet, adaptable to change and ready to take ownership of your role. You must be comfortable consulting and negotiating with C-level executives at some of the largest and most successful companies in the world. You will also be responsible for driving renewals to completion as well as growing license utilization across their customer base. This is an ideal opportunity for someone with a passion for driving success with customers, strong consultative and customer-facing skills, and an entrepreneurial spirit that focuses on execution with speed and quality. Frequent travel to customer locations is required.

* Develop trusted relationships with decision makers in each account, understand their strategic goals, and develop plans to partner on these goals * Ensure that customers they are leveraging the BrightEdge solution to deliver business value across all levels of their company * Work closely with customers to deliver on business goals and digital marketing success * Prepare and execute on monthly customer success plans * Grow usage of BrightEdge within each account * Successfully negotiate renewal and upsell contracts and pricing * Introduce new features and best practices to customers. Track adoption * Develop new materials - presentations, best practices, rollout plans, proposals, etc. - as needed * Track and report on key metrics for customer success * Qualify opportunities and develop a strong pipeline * Accurately forecast sales activity in Salesforce.com * Work with customer success team to establish strong qualification criteria * Work with and manage to a monthly, quarterly and yearly quota * Provide customer and prospect feedback to both marketing and product teams

* Bachelor's degree required * Understand level of adoption and assess the risk in renewing existing contracts