Underwriting Support Assistant

Argo Group International Holdings, Ltd. (NasdaqGS: AGII) is an international underwriter of specialty insurance and reinsurance products in areas of the property and casualty market.

* Support the underwriting staff in acquiring and maintaining profitable business through customer service and rating and processing of underwriting files. * Learn basic underwriting skills, including risk analysis, rating, pricing, and agency management. This position is an entry level transitional role leading to advancement in an underwriting role.

* Answer office main line incoming phone calls and assisting clients with inquiries * Distribute incoming and outgoing mail * Review and index of new business prospects for program practice acceptability into database system * Set up pre-renewal files by transferring documents, preparing solicitation notice and pulling specific industry reports * Look up loss run requests and order Motor Vehicle Reports * Process Oden Legal Notices send to agent and insured * Process policy changes, cancellations and reinstatements within assigned authority level * New business and renewal pre-rating of accounts into rating system. Utilizing manuals, rating plans, schedules, and additional information as necessary to enter applicable coverages. * Reviewing policies and endorsements to ensure policies clearly reflect the terms and conditions agreed upon * Order and maintain office supplies * Participate in structured underwriting training events and programs to increase skill set

* High school diploma or GED required. * Client focus the ability to effectively determine specific client needs and to provide value added solutions. * Must be able to quickly evaluate accuracy of information and data and successfully manage multiple tasks simultaneously. * Intellectual curiosity the ability to consistently consider all options and is not governed by conventional thinking. * A team builder, someone who understands that success is dependent upon the performance of the team and not individual team members. * Strong interpersonal skills, good judgment and be capable of communicating with a diverse range of individuals. * Ability to develop and maintain productive relationships with clients, business partners and organizational peers with a focus on timely and meaningful exchanges of information. * Detail oriented with a high degree of accuracy and excellent organizational and prioritization skills. * The ability to meet tight deadlines is essential. * Proven track record of proactively taking the initiative and the ability to work independently in a fast paced environment. * Excellent analytical skills. * Proficient in the use of computer programs, including Word, Excel, and Outlook. * Polished and professional written and verbal communication skills. The ability to read and write English fluently is required. * Must demonstrate a desire for continued professional development through continuing education and self-development opportunities. * Proficient computer literacy in Microsoft programs including Excel, Word, & Outlook and comfortable learning new computer systems. * General knowledge and work experience of commercial insurance preferred.