Our CompanyAt Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone, through social media and in-person. And from acquisition and sales to customer care and support, Alorica provides a host of world class services, including logistics and fulfillment. We’re proud to passionately serve clients as diverse as we are — automotive, financial services, healthcare, retail and tech companies, many in the Fortune 1000. We call the OC home, headquartered in Irvine, CA, with more than 92,000 employees in 150 locations across the globe.
Skills We're Looking For
Customer Service Microsoft Excel Microsoft Word Computer System Auditing Reporting Customer Information Microsoft Windows Upselling Phone Support Phone System Customer Support Social Media Product Knowledge Troubleshooting BPO Call Center Emailing Online Chat Coaching Technical Support Customer Experience Android Computer Applications Mobile Data Collection Maintenance Sales Collections Problem Analysis Resolution Knowledge of Fair Debt Collection Practices Act Feedback Professionalism Outlook Phone Calls