Alorica
Outsourcing/Offshoring
Tustin, California
Private Corporation
Our Company
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone, through social media and in-person. And from acquisition and sales to customer care and support, Alorica provides a host of world class services, including logistics and fulfillment. We’re proud to passionately serve clients as diverse as we are — automotive, financial services, healthcare, retail and tech companies, many in the Fortune 1000. We call the OC home, headquartered in Irvine, CA, with more than 92,000 employees in 150 locations across the globe.Skills We're Looking For
Customer Service
Microsoft Excel
Microsoft Word
Computer System
Auditing
Reporting
Customer Information
Microsoft Windows
Upselling
Phone Support
Phone System
Customer Support
Social Media
Product Knowledge
Troubleshooting
BPO Call Center
Emailing
Online Chat
Coaching
Technical Support
Customer Experience
Android
Computer Applications
Mobile
Data Collection
Maintenance
Sales
Collections
Problem Analysis
Resolution
Knowledge of Fair Debt Collection Practices Act
Feedback
Professionalism
Outlook
Phone Calls