Configuration Engineer

Physicians' offices, hospitals and post-acute care organizations strive toward providing the best patient care. We are a trusted partner at every turn. The solutions, services and community that Allscripts offers can help you achieve clinical and financial goals.

The primary purpose of this role is to install, implement, configure, upgrade, and optimize the performance of application systems and required to operate Allscripts’ software Development and QA environments. Ensure delivery of reliable products to customers by maintaining consistent processes governing the coordination, tracking, planning, scheduling, and building of all software components.

* Configuration Management – (Source control – Checkout / Check-in, Configuration audit and version control of the software configuration items of different Allscripts products) * Ensure integrity of the sources / deliverables. (This is achieved by comparison of the source modified with the previous version of the source and confirming that all the changes done to the source are properly identified with the necessary tags / developer. By also verifying that the build of the software is done as per the procedure) * Ensure traceability and retrievability of sources and deliverables. (Traceability is achieved through ensuring that the check-in of the files are done in the right environment and by using the right package. Verification of the checked-in configuration items through the listing / reports generated by the SCM tool. Retrievability is achieved through periodical check-out of the latest/previous version of the configuration items from the SCM tool and comparing them with the configuration items available in standard areas / storage locations maintained for comparison) * Provide effective solutions by implementing the configuration management & build best practices by exploiting the SCM tool’s features for efficient configuration management & build activities. Provide guidance to development & QA teams to support different development methodologies in the areas of SCM * Review and provide inputs to the Project Manager / Senior Managers to approve and confirm the project configuration and build management plan * Implement and continuously improve reliable and speedy build environments for development & QA. Provide build status timely. Automate as much as possible to improve efficiency and quality * Ensure that escrow and other contractual obligations are met. (The contractual obligations for escrow are defined by the contracts / agreements that Allscripts enters into with its clients. These normally include depositing of the sources with escrow agency. This is achieved by maintaining a document describing the escrow number, the client for whom the sources are escrowed, records of such escrow deposits made and the acknowledgements received from the escrow agency) * Mentor the Configuration Management Engineers and provide feedback on their performance * Estimate the efforts required for Configuration Management Activities for projects and agree schedules with the Manager * Understand and execute the packaging and deployment process * Liaise with managers and keep them informed of progress. (This is applicable to any kind of specific and periodic tasks assigned. Example: Deposit of sources under escrow commitments) * Provide training to developers on source code management **For System Verification:** * Review necessary project documents to ensure compliance to standards * Ensure software quality in spite of schedule (and external) pressures * Report non-compliance findings to the project team for resolution * Analyze and record findings found during quality reviews * Coordinate with the development teams to ensure that review and testing schedules of projects/patches are performed and completed in accordance with the agreed delivery dates * Write test scenarios for bugs and enhancements to ensure code is tested properly * Perform tests of upgrade releases * Provide performance feedback to the Project Manager * Ability to set up system environments * Debug system environment issues and install issues before without help from development * Ensure timely escalation of issues to the appropriate persons or groups * Monitor team projects and schedule to ensure set deadlines are met * Assist with the investigation and resolution of functional software questions

**Academic and professional qualifications** * Successful completion of a Bachelor’s Degree or relevant Business/Banking/Healthcare experience **Experience** * Typically requires 8+ years of experience * 5 years of C# programming * 6 years of build engineering experience * Must have experience with version control administration (Prefer Microsoft TFS) * Experience with years of cloud-based deployment design/implementation (Prefer Microsoft Azure) * Experience with Release Management tooling and automated provisioning tools (Chef, Puppet, Azure Provisioning, etc) * Experience with years of defining and implementing and evolving Configuration Management processes and plans **Travel requirements** * Depends upon the project/program needs **Working arrangements** * Hours required to complete projects/assignments * Work is performed in a normal office setting with minimal exposure to health or safety hazards * Substantial time is spent working on a computer