Retail Sales Agent

Acceptance Insurance (NYSE: FAC) is a leading provider of personal automobile insurance and other related products. Headquartered in Nashville, TN, Acceptance markets its services through the Acceptance Insurance, Yale Insurance, and Insurance Plus brands. The company operates over 350 retail locations in 12 states.

Acceptance/Titan Insurance has an immediate opening for a Sales Agent. If you enjoy working with the public, are sales oriented, outgoing, professional, detail-oriented and looking for a career opportunity then this is an opportunity for you. As a Sales Agent, you will be responsible for the sale of insurance products and handling all customer contacts received either by telephone or face-to-face in the retail location. You will also be recognized as a trusted business adviser, and a representative of the company’s values and mission.

As a licensed Insurance Sales Agent, you will: * Assess the customer needs and advise clients on auto insurance coverage and personal protection options. * Provide quotations, pricing, and required information to new prospects. Complete the sales process for each customer. * Develop and maintains relationships with business partners around the community (i.e. car dealers, standard insurance agents, payday loan businesses, financial companies, etc). * Perform outside marketing activities to generate company sales. * Prepare quotations on customer change requests to current policies * Receive and respond to all customer inquiries and complaints. Request any missing or required information from customers and follow up for that information. * Maintain strong knowledge of all company products, pricing, and policy features. * Maintain knowledge of industry competitors and provide critical market feedback to leadership regarding local competition and service needs. * Follow-up routinely with customers on all open or unresolved issues including calling lapsed and renewal customers. * Answer the telephone in a prompt, professional and courteous manner. * Report any and all conditions affecting customer satisfaction. * Maintain appropriate records including, but not limited to; all time worked, reporting of sales activities, other reporting as required by Regional Manager or Corporate Office. * Maintain the office setting to best represent the Acceptance brand.

The desired candidate for Insurance Sales Agent will have: * Two years previous professional experience in sales or experience in managing a small business operation. * An insurance license is required in order to work in this position. The successful candidate must possess the ability to obtain and retain a Personal Lines insurance license. Acceptance Insurance pays 100% of the cost to obtain your license upon joining the company. * Above average communication skills in order to represent the company in a professional manner and communicate effectively with potential customers. Previous experience with Excel, Word and web based systems preferred. * Experience with and the ability to use a PC to perform daily duties. * Must be detail oriented and accurate and have the ability to work independently following strict procedural guidelines. * Work schedule may fluctuate based on business need and will include evening and weekend hours and some Holidays.